28.04.2010

Pegasystems Positioned as a Leader in Leading Analyst Firm's 2010 Magic Quadrant for CRM Customer Service Contact Centres

Pegasystems announced that they have been positioned as a leader in the “Magic Quadrant for CRM Customer Service Contact Centres”. The story was covered by Destination CRM, a site dedicated to information, products and services relating to CRM. Destination CRM is a very relevant site for Pegasystems to gain coverage on as they will reach a large amount of CRM professionals who may be interested in their latest announcement.  

Coverage

Destination CRM

RealWire Influence RatingReadership: 55,000

Pegasystems and RightNow Added to Leaders in Gartner Magic Quadrant for CRM Customer Service Contact Centers

Destination CRM is a website that aims to assist in the development of customer-centric e-business initiatives and ventures in technology, communications, finance, retail, advertising, and healthcare industries. Site features are designed to serve leaders engaged in the development of customer-centric business initiatives and ventures. 20% of readers say they are marketing management and 14% work at executive management level.

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