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Rostrvm Solutions supports UK Outbound forum

Woking (UK) – March 2009. Rostrvm Solutions is sponsoring the first ever UK Outbound Planning Forum, organised by the Professional Planning Forum, to be held on Tuesday 28th April 2009 at the Novotel London West in Hammersmith.

The UK Outbound Planning Forum is being held in conjunction with “Contact Centre Planning 2009” and gives delegates a chance to hear from organisations key to best practice in the industry, with contributions from OFCOM and the Direct Marketing Association on the Telephone Preferential Service. Coupled to this are interactive workshops, case studies plus the chance to network with outbound industry experts and other outbound professionals.

Simon Wellings of Rostrvm Solutions commented “Whilst our technology components such as predictive diallers and scripting are important factors in outbound call centres, true success demands an understanding of many areas such as forecasting, planning, training and regulatory compliance. We are delighted to support the Professional Planning Forum in addressing the many issues affecting outbound contact”

Full forum details are available at www.planningforum.co.uk/Default.aspx?tabid=476

Notes to Editors

About Rostrvm Solutions http://www.rostrvm.com/

Rostrvm Solutions is a leading provider of contact centre software applications that make call centres and contact centres work efficiently and effectively.

Based in Woking, Surrey it was established in 1986, and was previously a division of royalblue, the financial trading applications company. Rostrvm Solutions is now privately owned.

The company has built a solid reputation as a leading software developer of a suite of applications that help organisations to achieve and exceed business objectives whilst delivering personalised customer service.

The rostrvm call centre application is established across a broad spectrum of industry sectors with customers including EDF Energy, First Choice Holidays, London Borough of Wandsworth, Nottinghamshire County Council, Asia Risk Technologies and Autonet Insurance