Leading Customer Experience Analytics provider shares CEM best practice and knowledge at TM Forum’s Middle East Summit
Espoo, Finland - March 14th, 2012: Aito Technologies, the leading provider of customer experience analytics (CEA) for communications service providers, today announces Anssi Tauriainen, Aito Technologies’ CEO, will be joining other industry experts, in a panel session entitled: 'Best practice strategies for accessing and managing real time data' at the TM Forum’s Middle East Summit in Dubai on 21st and 22nd March, 2012.
Attendees at the conference will also be able to experience the latest version of Aito’s product, Aito CEA 5, at Aito’s booth and see how it uniquely unifies business, network, product and customer data for real-time analysis, discovery and reporting. Aito CEA experts at the show will be on hand to describe how Aito’s customers have deployed the product out-of-the-box in weeks, not months, and discuss the improvements these users have seen to their business, operations, product, sales, marketing and customer care performance.
Anssi Tauriainen, Aito Technologies’ CEO, commented: "We are strongly committed to the Middle East region where we have seen strong demand for our Aito CEA solution. CSPs in the region are very focussed on improving customer experience and seek the best solutions in the market." Tauriainen continued: "We are looking forward to meeting representatives of the Middle East telecoms industry at the show and sharing our knowledge and experience to help benefit the region."
For further information, or to arrange a meeting with an Aito representative, please contact Nick Gregory, (nick.gregory@aitotechnologies.com) or visit www.aitotechnologies.com.
The TM Forum summit is being held at the Hilton Dubai Jumeirah Resort, Dubai, UAE from 20th to 21st March, 2012. More details can be found at: www.tmforum.org/middleeast2012.
About Aito (www.aitotechnologies.com)
We change your understanding of your customers.
Aito is the leading provider of Customer Experience Analytics software that changes the way communication service providers understand their customers. Our goal is to help CSPs maximise customer experience and lifetime value by enabling improved business, operations, product, sales, marketing, and customer care performance. Our product, Aito CEA, unifies business, network, product and customer data for real-time analysis, discovery and reporting that is easy-to-use and deployed out-of-the-box in weeks, not months. Aito’s customers include Etisalat UAE, TeliaSonera Ucell, Nokia, Tele2, TDC, Elisa, PT XL Axiata, Zain, Blyk, Muxlim and others.
Press contact: Nick Gregory at nick.gregory@aitotechnologies.com