RealWire Limited
Delivering Relevance, Releasing Influence
Issue Date

Images
Michael Wooh, Chief Marketing Officer, Confirmit
Michael Wooh, Chief Marketing Officer, Confirmit
view
Confirmit logo
Confirmit logo
view

Tags
Product of the Year
award
CUSTOMER magazine
call centre
CRM
innovation
multi-channel software
Voice of the Customer
customer experience
Voice of the Employee
Market Research

Newsroom
Confirmit Newsroom
Release Feed
RSS FeedConfirmit Feed
Share Release
Tweet Facebook LinkedIn
blink it Reddit! Stumble It! Add to Diigo Bookmark this on Delicious
Tweet Facebook LinkedIn
Press Release

Confirmit Receives 2017 CUSTOMER Magazine Product of the Year Award

Confirmit Horizons™ Honoured for Exceptional Innovation

LONDON and NEW YORK and OSLO, Norway, 16 March, 2017Confirmit announced today that TMC, a global, integrated media company, has named Confirmit Horizons a 2017 CUSTOMER Product of the Year Award winner for the eighth consecutive year.

Michael Wooh, Chief Marketing Officer, Confirmit
Michael Wooh, Chief Marketing Officer, Confirmit

“Organisations and individuals are increasingly reliant on digital and mobile technologies to make sense of the data they gather as quickly and easily as possible,” said Michael Wooh, Chief Marketing Officer, Confirmit. “Confirmit Horizons offers access to data collected from multiple channels in a visually engaging, easily digestible and quick-to-share format – which is essential in today’s fast-paced environment. This recognition from CUSTOMER magazine serves as proof of Confirmit’s dedication to giving businesses the insights and control to do the right thing for their customers and teams, helping them to resolve issues and drive business change.”

Confirmit Horizons is a flexible, multi-channel software platform for Customer Experience, Voice of the Employee, and Market Research programmes. With Confirmit Horizons, organisations are able to uncover richer insights, so they can make smarter decisions and execute faster reactions. The most recent additions to the platform have added features focused on increased agility, flexibility and mobility for organisations that need their research and feedback programmes to keep up with the pace of change.

The 2017 CUSTOMER Product of the Year Award recognises vendors that are advancing the call centre, CRM and teleservices industries one solution at a time. The award highlights products which enable their clients to meet and exceed the expectations of their customers.

“On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honour Confirmit with a 2017 Product of the Year Award,” said Rich Tehrani, CEO, TMC. “Confirmit Horizons has proven deserving of this elite status and I look forward to continued innovation from Confirmit in 2017 and beyond.”

The 19th Annual Products of the Year Award winners will be published in the 2017 1st quarter issue of CUSTOMER magazine.

-Ends-

About Confirmit
Confirmit is the world’s leading SaaS vendor for multi-channel Voice of the Customer, Voice of the Employee, and Market Research solutions. The company has offices in Oslo (headquarters), Chengdu, Grimstad, London, Moscow, New York, San Francisco, Sydney, Vancouver, and Yaroslavl. Confirmit’s software is also distributed through partner resellers in Madrid, Milan, Salvador, and Tokyo.

Confirmit powers Global 5000 companies and Market Research agencies worldwide with a wide range of software products for feedback / data collection, panel management, data processing, analysis, and reporting. Customers include Aurora, British Airways, British Standards Institution, Copart, Cross-Tab, Dow Chemical, GfK, GlaxoSmithKline, GMO Research, KeepFactor, Morehead Associates, Nielsen, Research Now, RS Components, QRS, Sony Mobile Communications, and Swisscom. Visit www.confirmit.com for more information.

TMC’s CUSTOMER Magazine
TMC’s CUSTOMER magazine premiered in September 2012 and is the industry’s new, definitive source for news, product information, and strategies for communications that engage customers and potential customers. Each issue of CUSTOMER includes news and insights on the latest developments in agent training, analytics, ERP, IVR, social CRM solutions, mobile apps, workforce management and more. Please visit http://customer.tmcnet.com for more information.

About TMC
Global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. This presents branding, thought leadership and lead generation opportunities for vendors/sellers.

TMC’s Marketplaces:

  • Unique, turnkey Online Communities boost search results, establish market validation, elevate brands and thought leadership, while minimising ad-blocking.
  • Custom Lead Programmes uncover sales opportunities and build databases.
  • In-Person and Online Events boost brands, enhance thought leadership and generate leads.
  • Publications, Display Advertising and Newsletters bolster brand reputations.
  • Custom Content provides expertly ghost-crafted blogs, press releases, articles and marketing collateral to help with SEO, branding, and overall marketing efforts.
  • Comprehensive Event and Road Show Management Services help companies meet potential clients and generate leads face-to-face.

For more information about TMC and to learn how we can help you reach your marketing goals, please visit www.tmcnet.com.

Media Contacts:
Andrea Burton
Indigo River
andrea@indigo-river.co.uk
M: +44 (0)7796 368669

Melanie Oxford
Indigo River
mel@indigo-river.co.uk
M: +44 (0)7515 632065