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Globe Telecom

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Press Release

Globe selects MYCOM OSI Solutions for OSS Transformation

Implements proactive and service-oriented NOC solutions using MYCOM OSI’s PrOptima™ network performance management and ProActor™ automation products

LONDON, UK – 10th February 2016 – MYCOM OSI, the leading independent provider of Next Generation Service Assurance, Automation/Orchestration, and Analytics solutions to the world’s largest Communications Service Providers (CSPs), today announced that Globe Telecom has selected MYCOM OSI Service Assurance products and solutions for its OSS transformation project.

MYCOM OSI logo
MYCOM OSI logo

Globe Telecom is one of the largest CSPs in the Philippines and provides its 50+ million subscribers and business customers with mobile, fixed, broadband, data, internet and managed services. It is a subsidiary of Ayala Corporation and SingTel, which are acknowledged industry leaders in the region.

Network Performance Management
As part of its OSS transformation project, Globe required a converged network performance management product that could replace multiple silo systems and manage network and service quality across all network domains, technologies and equipment vendors. On top of this, it required specific Use Case-based solutions to meet the Company’s need for faster, more cost-effective and proactive network and service operation processes that optimize customer experience and reduce churn.

MYCOM OSI was selected after a comprehensive evaluation process against leading Service Assurance and Network Equipment vendors that included a comprehensive proof of concept implementation. “Not only were MYCOM OSI’s Service Assurance products technically superior in the areas of network equipment, vendor support, flexibility and performance,” said Robert Tan, Chief Technical Advisor, Globe Telecom, “but its Use Case-based solutions will enable us to meet our business objectives at reduced cost and increased velocity of network operations.”

OSS Transformation
“It is very encouraging that Globe ranked MYCOM OSI ahead of companies many times our size because it is testimony that our 100% focus on telecoms networks delivers real value to our customers,” commented Dr. Payam Taaghol, CEO of MYCOM OSI. “Yet again, MYCOM OSI’s deep telecom expertise has won out in being better able to fully understand CSPs’ business and technical objectives and deploy best-in-class technology and solutions that specifically meet those needs.”

The products and solutions acquired by Globe in the OSS transformation project include: MYCOM OSI PrOptima™ network performance management product; MYCOM OSI ProActor™ automation and orchestration product; guided diagnostics solutions (Worst-cell/cluster Analyzers, Rapid-RAN Analyzer); and automation solutions (Parameter and Configuration Auditor Solution, Special Event Management Solution).

MYCOM OSI PrOptima™ is a converged (Fixed/IP/Mobile) Service and Network Performance Management solution with out-of-the-box support for multiple technologies, domains and equipment vendors across access, backhaul, core and service networks. It processes large volumes of performance, configuration and services data in near real time, and has advanced correlation, analysis, reporting and visualization modules. It is also highly flexible via automation, workflow and configuration capabilities.

Automation and Orchestration
MYCOM OSI ProActor™ is a Next Generation Automation and Orchestration solution that automates CSP Operations and Engineering processes based on best-practice business policies. ProActor™ can increase the speed/frequency of essential activities, accelerate issue identification and resolution, reduce manual errors, and free up valuable resources to focus on more important tasks.

- ENDS –

About MYCOM OSI
MYCOM OSI is a leading independent provider of Next Generation Service Assurance, Automation/Orchestration, and Analytics solutions to Tier-1 CSPs including AT&T, Deutsche Telekom, Maxis, Sprint, STC, Telefónica, Telenor, T-Mobile, Verizon and Vodafone. Its telecom-centric solutions, which include Performance Management, Fault Management, Service Management, Automation/Orchestration, and Network Analytics: create intelligence out of billions of disparate data across vendors, technologies and domains; align network, service and customer teams; empower users with flexibility and autonomy from vendors; deliver efficiency through automation/orchestration capabilities. MYCOM OSI is headquartered in London UK, has 250+ staff worldwide and has been 100% focused on telecom networks for 25+ years.

Further information about MYCOM OSI can be found at www.mycom-osi.com. Follow us on Twitter @mycomosi or our LinkedIn company profile

About Globe Telecom
Globe Telecom is a leading full service telecommunications company in the Philippines, serving the needs of consumers and businesses across an entire suite of products and services including mobile, fixed, broadband, data connections, internet and managed services. Its principals are Ayala Corporation and Singtel, which are acknowledged industry leaders in the country and in the region. For more information, visit www.globe.com.ph. Follow us on Twitter: http://twitter.com/talk2Globe and Facebook: http://facebook.com/GlobePH.

Media Contacts:
Ian Meakin, MYCOM OSI
+44 (0)7773 778 510
ian.meakin@mycom-osi.com

Laura Cahill, AxiCom for MYCOM OSI
laura.cahill@axicom.com
+44 208 392 4071

Media Contact:
Yoly C. Crisanto
SVP, Corporate Communications
Globe Telecom, Inc.
Tel. No. 7302627 │ Fax. No. 7393075
Email Address: gtcorpcomm@globetel.com.ph
Globe Press Room: www.globe.com.ph/press-room
Twitter: @talk2GLOBE │ Facebook: www.facebook.com/globeph