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      <title>it-marketing technology feed from realwire</title>
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      <description>Most recent 15 it-marketing technology articles distributed by realwire</description>
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      <lastBuildDate>Wed, 22 May 2013 00:00:01 +0100</lastBuildDate>
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      <managingEditor>enquiries@realwire.com (RealWire)</managingEditor>
      <copyright>Copyright (c) 2013 Realwire limited</copyright>
	  <ttl>60</ttl>
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         <title>Predict the Online Sales and Traffic Gains from SEO with New Searchmetrics functionality</title>
		 <link>http://www.realwire.com/releases/Predict-the-Online-Sales-and-Traffic-Gains-from-SEO-with-New-Searchmetrics-functionality</link>
         <description><![CDATA[New software features allow digital marketers to track and measure the business value of SEONew York, May 22nd, 2013 - New features within Searchmetrics' search and social analytics software enable digital marketers to forecast the potential traffic gains from Search Engine Optimization (SEO) strategies and to automatically estimate the resulting increase in sales. There is also a unique feature that lets marketers estimate the market share of search engine visibility their SEO activity is generating...

Source: RealWire]]></description>
         <pubDate>Wed, 22 May 2013 14:00:00 +0100</pubDate>
		 <guid isPermaLink="true">http://www.realwire.com/releases/Predict-the-Online-Sales-and-Traffic-Gains-from-SEO-with-New-Searchmetrics-functionality</guid>
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         <title>Confirmit integrates Sytel dialler to enhance contact centre productivity</title>
		 <link>http://www.realwire.com/releases/Confirmit-integrates-Sytel-dialler-to-enhance-contact-centre-productivity</link>
         <description><![CDATA[Sophisticated interface increases predictive dialler choice for CATI usersLondon, UK and Oslo, Norway and New York, US: May 21, 2013: Confirmit, the leading global solutions provider for Customer Experience, Employee Engagement and Market Research, is pleased to announce the advanced integration of Sytel's world-leading predictive dialler with the Confirmit Horizons CATI (Computer Assisted Telephone Interviewing) solution.Sytel Limited, a global provider of IP contact centre solutions, has used the Open Dialler API in Confirmit Horizons to...

Source: RealWire]]></description>
         <pubDate>Tue, 21 May 2013 09:00:00 +0100</pubDate>
		 <guid isPermaLink="true">http://www.realwire.com/releases/Confirmit-integrates-Sytel-dialler-to-enhance-contact-centre-productivity</guid>
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         <title>Adblock Plus responds in wake of campaign to disable ad blocks &#8211; will the UK follow?</title>
		 <link>http://www.realwire.com/releases/Adblock-Plus-responds-in-wake-of-campaign-to-disable-ad-blocks-will-the-UK-follow</link>
         <description><![CDATA[Adblock Plus has issued a response in relation to the news that several of the best known German online news publications (Spiegel Online, Sueddeutsche.de, FAZ.net, Zeit, Golem.de and RP Online) have started a joint campaign urging their readers to disable their ad blockers. With over 200 million downloads, Adblock Plus is officially the number one most downloaded browser add-on of all time, and has responded to the news by stating it is part of the...

Source: RealWire]]></description>
         <pubDate>Wed, 15 May 2013 16:11:00 +0100</pubDate>
		 <guid isPermaLink="true">http://www.realwire.com/releases/Adblock-Plus-responds-in-wake-of-campaign-to-disable-ad-blocks-will-the-UK-follow</guid>
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         <title>Easyroommate transforms multichannel customer service across 37 countries with Eptica</title>
		 <link>http://www.realwire.com/releases/Easyroommate-transforms-multichannel-customer-service-across-37-countries-with-Eptica</link>
         <description><![CDATA[Calls reduced by 75% through multilingual web self-service and email managementReading, 15 May 2013 Easyroommate, the world's number one flatshare and houseshare website, has transformed the customer experience and productivity by deploying Eptica's multichannel customer service platform across its email and web channels. Customer service calls have reduced by 75%, email handling time by 58% and First Contact Resolution has increased to above 90%.Originally founded in the US nearly 15 years ago, Easyroommate now operates...

Source: RealWire]]></description>
         <pubDate>Wed, 15 May 2013 11:30:00 +0100</pubDate>
		 <guid isPermaLink="true">http://www.realwire.com/releases/Easyroommate-transforms-multichannel-customer-service-across-37-countries-with-Eptica</guid>
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         <title>1st Touch Enterprise Licence Enables AmicusHorizon To Mobilise All Front Facing Staff</title>
		 <link>http://www.realwire.com/releases/1st-Touch-Enterprise-Licence-Enables-AmicusHorizon-To-Mobilise-All-Front-Facing-Staff</link>
         <description><![CDATA[AmicusHorizon, a Registered Social Landlord with over 28,000 homes, across London and the South of England, has signed an enterprise license agreement for mobile workforce software from 1st Touch (www.1sttouch.com). The license enables AmicusHorizon to access the full range of 1st Touch software modules, as they mobilise all 350 front facing staff including: asset management inspectors, surveyors, housing officers, and other front-line tenancy service providers.1st Touch applications can bring significant efficiencies and productivity increases to...

Source: RealWire]]></description>
         <pubDate>Tue, 14 May 2013 13:23:00 +0100</pubDate>
		 <guid isPermaLink="true">http://www.realwire.com/releases/1st-Touch-Enterprise-Licence-Enables-AmicusHorizon-To-Mobilise-All-Front-Facing-Staff</guid>
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         <title>Addressing the Need for Standardization and Best Practices in Big Data</title>
		 <link>http://www.realwire.com/releases/Addressing-the-Need-for-Standardization-and-Best-Practices-in-Big-Data</link>
         <description><![CDATA[Open Mobile Alliance and industry experts to discuss the future of big data, mCommerce and mobile advertising at Dublin eventSan Diego, CA May 14, 2013 - Industry leaders from the mobile advertising community will gather in Dublin this June to attend a Big Data seminar, hosted by the Open Mobile Alliance (OMA). The seminar will take place at the Burlington Hotel in Dublin, Ireland, on June 6 and, for the first time, participants around the...

Source: RealWire]]></description>
         <pubDate>Tue, 14 May 2013 10:23:00 +0100</pubDate>
		 <guid isPermaLink="true">http://www.realwire.com/releases/Addressing-the-Need-for-Standardization-and-Best-Practices-in-Big-Data</guid>
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         <title>Ontology win Big Data and Analytics Innovation Award</title>
		 <link>http://www.realwire.com/releases/Ontology-win-Big-Data-and-Analytics-Innovation-Award</link>
         <description><![CDATA[Semantic Search technology leader scoops prestigious Pipeline COMET Innovations Award 2013London, UK &amp; Nice, France- May 14, 2013: At TM Forum Management World today, Ontology Systems, the semantic search company for structured enterprise application data, announce they won the Pipeline COMET Innovations Award 2013 in the Big Data and Analytics category at last night's Gala Awards reception in Nice.The recognition came on the eve of today's Ontology 4 product announcement and as Ontology is being...

Source: RealWire]]></description>
         <pubDate>Tue, 14 May 2013 10:15:00 +0100</pubDate>
		 <guid isPermaLink="true">http://www.realwire.com/releases/Ontology-win-Big-Data-and-Analytics-Innovation-Award</guid>
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         <title>Rostrvm Solutions promotes successful customer service at BIBA</title>
		 <link>http://www.realwire.com/releases/Rostrvm-Solutions-promotes-successful-customer-service-at-BIBA</link>
         <description><![CDATA[Rostrvm Solutions, the customer service hub software provider, is showing visitors how to make more effective customer contact at its stand at the British Insurance Brokers' Association (BIBA) Conference &amp; Exhibition.Rostrvm will be on stand A22 at ExCel, London, on 15-16 May and will be showcasing its products for the Insurance industry. The UK-based company designs, develops and supports customer service hub software for the insurance sector and has a wide range of experience, counting...

Source: RealWire]]></description>
         <pubDate>Tue, 14 May 2013 09:30:00 +0100</pubDate>
		 <guid isPermaLink="true">http://www.realwire.com/releases/Rostrvm-Solutions-promotes-successful-customer-service-at-BIBA</guid>
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         <title>Econsultancy fly the flag for digital at Marketing Week Live 2013</title>
		 <link>http://www.realwire.com/releases/Econsultancy-fly-the-flag-for-digital-at-Marketing-Week-Live-2013</link>
         <description><![CDATA[13 May 2013, London - Econsultancy will be bringing their digital expertise to Marketing Week Live this year in the first major combined project for the two highly respected brands.Marketing Week Live takes place on 26 - 27 June at Olympia Grand in London and is expected to attract 15,000 marketing professionals looking to pick up new techniques, solutions and suppliers.Econsultancy will be running the Digital and Data conference at the event. Econsultancy CEO Ashley...

Source: RealWire]]></description>
         <pubDate>Mon, 13 May 2013 16:25:00 +0100</pubDate>
		 <guid isPermaLink="true">http://www.realwire.com/releases/Econsultancy-fly-the-flag-for-digital-at-Marketing-Week-Live-2013</guid>
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         <title>Thunderhead.com announces evolution of ONE Correspond for Salesforce</title>
		 <link>http://www.realwire.com/releases/Thunderheadcom-announces-evolution-of-ONE-Correspond-for-Salesforce</link>
         <description><![CDATA[LONDON - May 9th, 2013 - Thunderhead.com, a pioneer of SaaS solutions for customer experience management, today announced the next stage in the evolution of ONE Correspond for Salesforce with the release of Version 2.0.The new version was created with feedback from the growing number of ONE Correspond for Salesforce customers to deliver enhanced capabilities that maximise business potential.The improved functionality further enhances the value customers get from their existing Salesforce investment, improving their productivity...

Source: RealWire]]></description>
         <pubDate>Thu, 09 May 2013 13:30:00 +0100</pubDate>
		 <guid isPermaLink="true">http://www.realwire.com/releases/Thunderheadcom-announces-evolution-of-ONE-Correspond-for-Salesforce</guid>
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         <title>Aspect Enterprise Solutions Continues CTRM/ETRM Expansion Into Europe And Africa With Added Sales Resources</title>
		 <link>http://www.realwire.com/releases/Aspect-Enterprise-Solutions-Continues-CTRMETRM-Expansion-Into-Europe-And-Africa-With-Added-Sales-Resources</link>
         <description><![CDATA[London, May 9, 2013 - With over 500 clients and thousands of users globally in market data and trading and risk management Cloud solutions, Aspect Enterprise Solutions is expanding further into European and African oil markets with the addition of Sonia Ouerghi, AspectCTRM Sales Director, Europe.Ouerghi, who has experienced 11 years in IT/Technical Sales positions, as well as oil industry experience from competing energy trading and risk management solution vendor Allegro, brings a wealth of...

Source: RealWire]]></description>
         <pubDate>Thu, 09 May 2013 10:00:00 +0100</pubDate>
		 <guid isPermaLink="true">http://www.realwire.com/releases/Aspect-Enterprise-Solutions-Continues-CTRMETRM-Expansion-Into-Europe-And-Africa-With-Added-Sales-Resources</guid>
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         <title>Choose Digital utilises CloudBees platform to be first to market with a cloud-based digital content 'Store' for loyalty programs</title>
		 <link>http://www.realwire.com/releases/Choose-Digital-utilises-CloudBees-platform-to-be-first-to-market-with-a-cloud-based-digital-content-Store-for-loyalty-programs</link>
         <description><![CDATA[CloudBees' Platform as a Service enables Choose Digital to launch innovative digital store quickly and cost effectivelyParis, France - May 7, 2013 - CloudBees, Inc., the Java Platform as a Service (PaaS) innovation leader, today announced that Choose Digital used the CloudBees PaaS to develop its digital marketplace for loyalty programs three to five times faster and at under 10 percent of the cost it would have spent using an Infrastructure as a Service solution...

Source: RealWire]]></description>
         <pubDate>Tue, 07 May 2013 14:43:00 +0100</pubDate>
		 <guid isPermaLink="true">http://www.realwire.com/releases/Choose-Digital-utilises-CloudBees-platform-to-be-first-to-market-with-a-cloud-based-digital-content-Store-for-loyalty-programs</guid>
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         <title>Critical Media Expands In U.K. With Licensing of Sky News Channel Content</title>
		 <link>http://www.realwire.com/releases/Critical-Media-Expands-In-UK-With-Licensing-of-Sky-News-Channel-Content</link>
         <description><![CDATA[24-hour news channel now part of Critical Mention direct and partner platformsNEW YORK, May 7 - Critical Media, whose Critical Mention real-time broadcast intelligence platform is used by more than 1,500 clients including nine of the world's top 10 brands, today announced the addition of Sky News to its rapidly expanding UK broadcast content selection. The licensing agreement with British Sky Broadcasting provides real-time content from Sky News globally to subscribers of Critical Mention and...

Source: RealWire]]></description>
         <pubDate>Tue, 07 May 2013 10:15:00 +0100</pubDate>
		 <guid isPermaLink="true">http://www.realwire.com/releases/Critical-Media-Expands-In-UK-With-Licensing-of-Sky-News-Channel-Content</guid>
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         <title>1st Touch Mobile Technology Delivers Measurable Benefits At South Yorkshire Housing Association</title>
		 <link>http://www.realwire.com/releases/1st-Touch-Mobile-Technology-Delivers-Measurable-Benefits-At-South-Yorkshire-Housing-Association</link>
         <description><![CDATA[South Yorkshire Housing Association's investment in mobile workforce technology for their Home Maintenance Team enabled them to enhance service levels significantly and to achieve efficiency savings of over &#163;200,000.Since 1972 South Yorkshire Housing Association (SYHA) have provided quality local living; retrofitting, renovating, designing and building homes throughout the Sheffield City Region. However, the work they do is now more than housing; 60% of their work includes providing care and helping vulnerable people to remain independent.SYHA...

Source: RealWire]]></description>
         <pubDate>Thu, 02 May 2013 12:17:00 +0100</pubDate>
		 <guid isPermaLink="true">http://www.realwire.com/releases/1st-Touch-Mobile-Technology-Delivers-Measurable-Benefits-At-South-Yorkshire-Housing-Association</guid>
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         <title>Confirmit urges British Business to act on insight at ECEW 2013</title>
		 <link>http://www.realwire.com/releases/Confirmit-urges-British-Business-to-act-on-insight-at-ECEW-2013</link>
         <description><![CDATA[What: European Customer Experience World - Navigating the Perfect StormWhen: 14-15 May 2013, workshops 16th MayWhere: Grange Tower Bridge Hotel, LondonLondon, UK and New York, NY and Oslo, Norway: May 02, 2013: The annual European Customer Experience World Conference in London will feature Confirmit, the leading global software provider for Customer Experience, Employee Engagement and Market Research, who will urge British Business to turn customer insights into tangible results and actions. At a lunch time...

Source: RealWire]]></description>
         <pubDate>Thu, 02 May 2013 11:00:00 +0100</pubDate>
		 <guid isPermaLink="true">http://www.realwire.com/releases/Confirmit-urges-British-Business-to-act-on-insight-at-ECEW-2013</guid>
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