Hoesbach/Germany, January 21, 2015 – ASC, a worldwide leading software company with innovative solutions to record, analyze and evaluate communications, has changed its company name from ASC telecom to ASC Technologies.
Marco Mueller, Chief Operating Officer of ASC, notes, “We are very excited about our new brand and what it represents. The development of new industry-changing technologies has always been a core driver of ASC, and we have already made the transition from a hardware-focused manufacturer of voice recording products to a software-centric company offering a broad portfolio of innovative technologies.”
With this transition, ASC continues to focus on the value that their customers gain from ASC’s solutions and services. Today, ASC’s customers can purchase its innovative software solutions “Out of the Cloud.” Cloud Computing offers usage and payment only as required, without any investment costs, capital formation, maintenance or backups.
ASC Technologies AG will continue to focus on state-of-the-art solutions, partly through an ongoing commitment to invest up to 20 percent of its revenues in research and development. No one can know exactly what the future will bring, but ASC’s new company name will provide the flexibility needed to mirror the transformational effects of the online revolution and the latest technological developments. And it will reflect ASC’s customer-centric approach beyond the framework of traditional telephony.
ASC is a worldwide leading software company with innovative solutions to record, analyze and evaluate communications. All multimedia interactions in contact centers, financial institutions and public safety organizations are documented and analyzed. The content of communications becomes transparent, critical information is generated and market trends are revealed, providing real-time business intelligence for immediate management action.
ASC solutions make customer experience measurable. Specific actions can be taken to significantly improve customer retention, increasing corporate revenue and creating sustained loyal customers. Thus, ASC’s clients are always one step ahead of the competition.
ASC also offers its entire suite as a Cloud solution. Therefore, customers have the choice to retrieve Software as a Service, on demand and always up-to-date, without any risk or pre-investment, and in the most flexible manner.
With subsidiaries in the United Kingdom, France, Switzerland, the United States, Brazil, Japan, Singapore and Dubai, as well as certified and vastly experienced distribution partners, ASC’s ambitious projects span more than 60 countries. Headquartered in Germany, ASC is a powerful global player with an export quota of almost 70 percent and a worldwide service network.
For more information, contact:
ASC Technologies AG • Seibelstrasse 2 - 4 • 63768 Hoesbach • Germany
Contact: Christiane Landgraf, Marketing, PR & Communications
Phone: +49 6021 5001-257
Fax: +49 6021 5001-310