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Algar Telecom selects Bwtech’s NetChart to monitor the performance and configuration of its 2G, 3G and 4G mobile network


Uberlandia, 9 March 2017 Brazil’s Algar Telecom has selected Bwtech’s NetChart to supervise its multi-vendor Radio Access Network and standardize the network configuration parameters to ensure the best possible user experience.

A unique combination of ease of use and flexibility via a single user interface with a comprehensive set of standard functionalities and features was cited as a major reason for selecting NetChart.

Bwtech logo
Bwtech logo

The partnership will enable the Algar engineering team to monitor their 2G, 3G and 4G Radio Access Network performance and logical alarms as well as generate customised performance reports.

Simultaneously, NetChart will be used to manage the multi-vendor configuration parameters, automatically correcting any setting deviation whilst assuring that the optimal parameters are always maintained.

Algar Telecom Engineers will also use NetChart to correlate network elements performances with parameters changes and logical alarms. This allows engineers to quickly understand the impact a parameter change or logical alarm has on the network performance. By rapidly identifying these issues and correcting them, Algar will offer the best quality of service they can to their clients.

About Bwtech
Bwtech is an innovative software company, providing and integrating solutions to more than 20 mobile network operators in Europe, Latin America and the Middle East. The company focuses on RAN and Core optimization, SON, LBS and User Experience Analytics.

NetChart, the company’s flagship, is a single GUI, cloud-based, multi-vendor and real-time Performance Monitoring, Configuration Management and Geo-Location platform covering 2G, 3G, 4G and IoT Technologies – RAN, Core and Backhaul, true End2End.

Based in Brazil, Bwtech also has offices in Mexico, Argentina and United Kingdom.

Contact information:

About Algar Telecom
Algar Telecom, a telecommunication company that is part of the Algar group, has been in the market for over 60 years, and its two main goals are: maintaining a close relationship with its customers, and offering high quality services.

The company provides ultra-high-speed Internet access, quality mobile services, cable TV with special channels, voice, data, Internet, IT and infrastructure services, outsourcing, video and consultant media. For this reason, it is constantly investing in updating its network, corporate governance, and in developing the best relationship channels by using applications and social media, as well as a team of expert consultants, to design the best solutions in an advisory and exclusive service for companies of any size.

A high level of satisfaction is the result of the company’s culture, based on having dialogues and building sustainable relationships.

As a company in constant expansion, Algar Telecom currently has more than 3,600 associates (as they call their employees), and is present in all Brazilian main regions. It has over 20 thousand miles of optical fiber serving 1.3 million customers in the states of São Paulo, Minas Gerais, Rio de Janeiro, Goiás, Mato Grosso do Sul, Parana, Santa Catarina and Rio Grande do Sul, as well as the Federal District.