Edinburgh, UK – 12th June, 2017: The UK Government’s latest iteration of its G-Cloud procurement framework, G-Cloud 9 has recognised one of the world’s leading providers of IT Service Management (ITSM) and IT Asset Management (ITAM), Axios Systems. The company’s market-leading service management tools assyst will be offered in lot one.
Set up in 2012, one of the central aims of G-Cloud was to accelerate the typically lengthy public-sector tender processes. The initiative allows public-sector organisations to buy cloud services from a range of Digital Marketplace approved suppliers of which Axios is one.
The period between May and October 2016 was largely tumultuous for UK public-sector spending on ITSM products as a whole. While cumulative spending by Central government rose by over 1,000%, investiture for Local government has not seen the same growth.
Additionally, Software-as-a-Service has not remained as strong as it was ahead of the G-Cloud 8 release. Statistics show a 63.5% drop in overall spending on Cloud Services-as-a-Service within the UK public-sector between May and October last year. Specialist cloud services spending has also fallen sharply, from by 45% in the same time period.
Cumulative sales by company size however showed steady increases in IT spending over the course of five months. Large enterprise spending grew by 29%, while small and medium enterprises (SMEs) saw a rise in spending of 19%.
Several large public-sector bodies have implemented Axios’s leading ITSM solution assyst, including the Scottish Government, the Forestry Commission, HM Customs and Revenue (HMRC) and police services. It also serves many local councils such as Fife Council and the City and County of Swansea. The latter transformed its IT operations by successfully amalgamating two service desks into one in just 106 days.
Recognised as Champions in the latest release of the Info-Tech Software Vendor Landscape, Axios Systems delivers a comprehensive support and enhanced innovation. Prioritising customer satisfaction and service experience ITIL-qualified consultants advise on organisational process improvements and cost-saving measures.
Tasos Symeonides, CEO at Axios Systems, said: “Since the inception of ITIL®, the UK’s public sector has been at the forefront of adoption IT Service Innovation. The release of G-Cloud’s latest framework mirrors our own DNA, ensuring the latest technology innovations are available, simple to adopt and deliver a transformational service impact.”
About Axios Systems
For over 25 years, Axios Systems has been committed to delivering innovative IT Service Management (ITSM) and IT Asset Management (ITAM) solutions that help customers improve not only their infrastructure operations, but also to enhance service delivery across business functions, including HR, Facilities Management and Finance. Axios is recognized as a world leader by leading analysts and their global client base, with a 100% focus on service management technologies.
Axios’s enterprise ITSM software, assyst, is purpose-built to transform IT departments into profitable business-focused customer service teams. assyst adds tangible value to each client’s organization by building on the ITIL® framework to help solve their business challenges across the organization.
assyst is accredited for all 16 PinkVERIFY™ ITIL® processes, and Axios was the first technology vendor to achieve this within a single solution.
For more information, please visit our website at http://www.axiossystems.com/
 Digital Marketplace, May 2017 https://www.gov.uk/performance/g-cloud/cumulative-spend-by-customer-type
 Digital Marketplace, May 2017: https://www.gov.uk/performance/g-cloud/monthly-spend-by-lot
 Business Cloud News, May 2017: https://www.gov.uk/performance/g-cloud/monthly-sales-by-company-size
Telephone: 0131 220 4748