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Casual Dining Restaurant & Pub Awards 2018: Winners announced


The nation’s best casual dining restaurants and pubs were revealed last night (21 February) at the Casual Dining Restaurant & Pub Awards 2018, which took place at the Marriott London Grosvenor Square, following the first day of the Casual Dining show.

Living Ventures, Wagamama, Bistrot Pierre, Brewhouse & Kitchen, Loungers, The Alchemist, Flat Iron, GBK, and The New World Trading Co (NWTC) were among the operators who took home awards.

Casual Dining Restaurant & Pub Awards
Casual Dining Restaurant & Pub Awards

It was a memorable night for Living Ventures, which won three trophies including the newly introduced, and hotly-contested, Casual Dining Group of the Year Award. Its opulent Grand Pacific venue, in Manchester, also collected the ‘Best Designed Bar’ and ‘New Casual Dining Concept of the Year’ awards.

"Wow – what a night!" says Jeremy Roberts, CEO of Living Ventures. "It's been an incredible evening for everyone at Living Ventures. The whole team across the group has worked so hard to make Grand Pacific shine in a really competitive market and I am very proud of every one of the team. The recognition given tonight is richly deserved."

Wagamama was also celebrating – defending and retaining its title of Large Multi-Site Restaurant Brand of the Year. Another second year in a row winner was The Malt House in London, which was named best Independent Pub of the Year once again.

“We’re so honoured to scoop this award for the 2nd year. Last year’s win not only boosted our marketing campaign, it also had a terrific motivational impact on the whole team. A casual dining award in my sector, is the trophy we all want to win and I'm super proud of the guys at The Malt House in Fulham,” says Paul Merrett, chef-director at The Jolly Fine Pub Group.

Chris Hill, CEO of The New World Trading Co, received this year’s Trailblazer of the Year Award – the only category nominated directly by the judges. He said he was ‘humbled and stunned’ to win and dedicated the award to his incredible team.

“NWTC is an exceptional company that does things a little differently and we have had amazing success to date. We have an exciting time ahead and I feel lucky to do what I do, with a team of incredible people around me. To be recognised in this way is testament to the ethos of all in NWTC and I can’t wait to share this success with them,” he says.

ASK Italian, Las Iguanas and Pho were also highly commended in various categories.

Over 400 industry professionals were in attendance at the awards, including senior representatives from PizzaExpress, Azzurri Group, Casual Dining Group, Mitchells & Butlers, Novus Leisure, Crowne Plaza, Redcomb Pubs, Charles Wells, Dishoom, Faucet Inn, Hubbox, MEATliquor and Red’s True Barbecue.

“The Casual Dining Restaurant & Pub Awards are the most important annual celebration of the very best in the business,” says Chris Brazier, group event director at Diversified Communications UK (organiser of the awards and Casual Dining show).

“Once again the sheer quality of this year’s awards finalists – over 80 restaurant and pub operators from across the country – was exceptional. Standing out from the crowd is no mean feat in such a hugely competitive sector. But our 2018 award winners and highly commended recipients do just that. From the big names to the smaller independent operators, they have been singled out for their continuing commitment to driving innovation, inspiring creativity and delivering an all-round incredible casual dining experience. Congratulations again to each of our fantastic winners,” he says.

The 2018 award results in full:

Trailblazer of the Year – sponsored by Lamb Weston
Winner: Chris Hill, CEO, The New World Trading Co.

New Casual Dining Concept of the Year – sponsored by Reynolds
Winner: Grand Pacific

Best New Pub / Bar Site – sponsored by Ribena Sparkling
Winner: The Alchemist, MediaCity UK, Manchester

Best New Restaurant Site – sponsored by Fentimans
Winner: Bistrot Pierre, Mumbles, Swansea

Small Employer of the Year (under 20 sites) – sponsored by amber energy
Winner: Yummy Pub Co.

Large Employer of the Year (20+ sites) – sponsored by Boutinot
Winner: Loungers

Menu Innovation Award – sponsored by Essential Cuisine
Winner: Haché
Highly Commended: ASK Italian

Marketing Campaign of the Year – sponsored by Casual Dining
Winner: Pizza Pilgrims – ‘Pizza Box Art Gallery – Shoreditch'
Highly Commended: Las Iguanas – ‘Iggy and Friends’

Best Designed Pub/Bar of the Year – sponsored by Commercial Kitchen
Winner: Grand Pacific, Manchester (designed by Michelle Derbyshire)

Best Designed Casual Dining Restaurant of the Year (under 20 sites) – sponsored by London Design Fair
Winner: Fancy Crab, London (designed by DesignLSM)

Best Designed Casual Dining Restaurant of the Year (20+ sites) – sponsored by Procure4
Winner: GBK, Southport (designed by Moreno Masey)

Independent Pub of the Year (under 5 sites) – sponsored by Budweiser Budvar UK
Winner: The Malt House, London

Independent Restaurant of the Year (under 5 sites) – sponsored by Access
Winner: KuPP (various locations)

Multi-Site Pub Operator of the Year – sponsored by McCain Foodservice
Winner: Brewhouse and Kitchen

Small Multi-Site Restaurant Brand of the Year (5-19 sites) – sponsored by Wing Yip
Winner: Flat Iron

Large Multi-Site Restaurant Brand of the Year (20+ sites) – sponsored by Coca-Cola European Partners
Winner: Wagamama
Highly commended: Pho

Casual Dining Group of the Year – sponsored by Carlsberg
Winner: Living Ventures

Judges for the 2018 awards included Bob Ivell, chairman of Mitchells & Butlers; Karen Forrester, CEO of TGI Fridays UK; ‘industry legend’ Ian Neill; Mark Fox, former CEO of Bill’s; Joycelyn Neve, MD of Seafood Pub Co; Brian Keeley-Whiting, owner of Whiting & Hammond; and Kate Nicholls, chief executive of The Association of Licensed Multiple Retailers.

For further information and a full list of judges, please visit

About Diversified Communications UK
Diversified Communications UK (Diversified UK) is a fast growing trade event organiser and publisher based in Brighton, Peterborough, Nailsworth and London. Diversified UK’s food portfolio includes Casual Dining; Casual Dining Restaurant & Pub Awards; lunch!; Commercial Kitchen; Natural Food Show at Natural & Organic Products Europe; Nordic Organic Food Fair in Malmö, Sweden (co–located with Natural Products Scandinavia); and Natural and Organic Awards.


Contact details:
Emma-Louise Jones
Head of PR
Diversified Communications UK
t: +44 (0)1273 645134