Reading UK. December 21, 2017 – IGEL, a world leader in endpoint management software for the secure enterprise, today announced that Crisis, the UK national charity for single homeless people, is using its thin client terminals as part of the technology solution provided at nine Crisis at Christmas locations in London, its operational centre as well locations in Birmingham, Coventry, Newcastle and Edinburgh.
It is expected that around 4,700 homeless guests will be supported by the charity this year during the nine-day festive and New Year period.
The IGEL equipment is part of a total IT package provided to Crisis at Christmas by the Aimar Foundation, a charity founded in 2005 by IT staff from global financial services firm, Morgan Stanley, as part of its strong culture to give back to the communities it works in.
Simon Clark, Aimar Foundation’s CEO and executive director at Morgan Stanley says, “This is the tenth year we’ve supported Crisis at Christmas with technology solutions. The IT provided helps people to not only get in touch with loved ones at Christmas but allows them to work on their CVs and access other support and social services online to help turn their lives around.”
Unfortunately, homelessness is still a major issue in society. According to research from Crisis, there are 160,000 homeless households in Britain today.
Last year, Crisis at Christmas centres served 32,267 nutritious hot meals, carried out 795 health screenings, repaired 605 items of clothing and delivered 1,463 advisory sessions. Around 10,536 volunteers gave up 240,960 hours to help.
This year, Crisis will provide around 26 services to homeless guests ranging from counselling, hairdressing, dental and eye care, Internet Cafes – even kennels for pets. Centres are open from December 23 to 30, 2017.
A tight window to get set up solved by using VDI and thin clients from IGEL
Crisis at Christmas used to take over disused buildings to locate its support centres but this has evolved with the charity now using schools and colleges given staff and students are on holiday and the facilities empty. Simon Clark explains, “The academies and colleges have kitchens, are heated and come with structured cabling for IT. Obviously, we have to wait for term to end before we can go into set up. This presents its own challenges given– on some sites – we literally have half a day to do it.”
This is where Virtual Desktop Infrastructure (VDI) and thin client terminals come into play. The Aimar Foundation is providing Crisis at Christmas with a hosted desktop from Nasstar running Citrix XenApp. Around 320 powerful IGEL UD3 terminals have been lent to the Aimar Foundation which are optimized for multimedia applications. The system is secure, quick to set up and easy to remotely manage by Aimar’s core team of 15 staff and 150 volunteers who are helping to install and decommission the solution. This year, a whole range of other volunteer firms are assisting Aimar Foundation to do this including Google, Microsoft, Credit Suisse, JP Morgan, the London Stock Exchange, Vodafone, EE, Atomwide Managed Services, London Grid for Learning, Project Fusion, Everything Corporate, RDC and MoveIT.
Guests will be provided all the normal Microsoft Office applications, Internet browsing, storage and Voice over IP. The latter is being delivered for free by Gradwell Communications.
In addition, the system supports seven languages - English, Spanish, Polish, Russian, Latvian, Lithuanian and Romanian – and is configured to allow some-one working on a CV for example to then download files to a portable USB memory stick.
Clark continued, “What I love about our work with Crisis is that by using our day to day skills – be it technology or management - we can give back to the people most in need in society at a very critical time of the year.”
Ainsley Brooks, IGEL’s UK & Ireland country manager, says, “When Aimar Foundation first started working with Crisis at Christmas, traditional ‘fat’ PCs were used. This just wasn’t practical as they’re complex and time-consuming to install and manage in contrast to a centrally controlled and hosted VDI system with fast to deploy endpoints. We’re delighted to be involved and wish everyone a very happy Christmas.”
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IGEL delivers powerful unified endpoint management software that is revolutionary in its simplicity and purpose-built for the enterprise. The company’s world-leading software products include the IGEL OS™, Universal Desktop Converter™ (UDC), IGEL Cloud Gateway™ (ICG), IGEL UD Pocket™ (UDP) and Universal Management Suite™ (UMS). These solutions enable a more secure, manageable and cost-effective endpoint management platform across nearly any x86 device. Additionally, IGEL’s German engineered and manufactured thin, zero and all-in-one client solutions deliver the industry’s best warranty (5 years), support (3 years after end of life) and management functionality. IGEL enables enterprises to precisely control all devices running IGEL OS as well as Windows OS from a single dashboard interface. IGEL has offices worldwide and is represented by partners in over 50 countries. For more information on IGEL, visit www.igel.com.
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