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Press Release

Church Army revolutionises IT operations to address the needs of its remote workforce

With hundreds of workers throughout the UK, the charity sought a solution to provide the best IT infrastructure and support

AUGSBURG and LONDON, 25th July 2017 – Redpalm Technology Services – a Technology and Cloud Services Provider and a leading Business Transformation Consultancy in the UK – together with baramundi Software - the leading provider of endpoint management solutions - today announced that Church Army has modernised its entire IT infrastructure to meet the increasingly demanding needs of its office and remote workers throughout the UK. The project encompassed an investment in Infrastructure-as-a-Service (IaaS) to bring about flexibility in cost and compute resource for Application Hosting whilst guaranteeing User Experience.

Church Army benefitted from the utilisation of Virtual Machine Hosting in Redpalm’s own, highly resilient redCLOUD platform. The project also encompassed a desktop and devices refresh, which was delivered in a highly efficient manner through the deployment of several baramundi Management Suite module components, which enables Redpalm’s Managed Services team to standardise systems based on pre-defined User Types and deploy Operating System and Applications into the field from a central server.

Church Army is one of the UK’s leading non-profit organisations with hundreds of workers operating throughout the country. Given the large number of sites and the variety of projects being worked on at any given time, the charity was finding it difficult to provide the highest level of IT support to its workers. The Charity turned to Redpalm Technology Services to update the entire infrastructure with a view to streamlining management operations, reducing costs and providing a better service to its workers with automation powered by baramundi Software.

With limited internal IT resources, Church Army also selected Redpalm as its chosen provider to deliver a complete range of Managed Services that included Proactively Monitoring and Administering their Core Infrastructure and Virtual Cloud Servers, together with the management of all their End User Computing. As a leading engineering partner to baramundi Software UK, Redpalm was able to exploit the benefits of baramundi to deploy systems in a timely fashion and deliver consistent User Experience across all Church Army teams.

“Given the fragmented IT landscape, we were tasked not only with modernising the core infrastructure but also creating a modern, remote support centre entirely hosted in our private cloud” said Olly Cogan, CEO, Redpalm Technology Services. “Before the implementation, engineers would have had to travel to a specific location in case of an IT failure and software updates had to be carried out manually, as opposed to systematically across the entire organisation.”

As part of the infrastructure overhaul, Redpalm relied on a number of components from baramundi Management Suite, to provide the level of automation needed to meet the highest security standards and create an ideal environment for IT administrators to manage the entire IT landscape from a single, centralised location.

“We’re pleased to be a crucial component of Church Army’s IT infrastructure and instrumental in streamlining IT management tasks across multiple locations throughout the UK” said Sean Herbert, Country Manager, baramundi Software UK. “By being able to manage and oversee the entire business IT landscape, administrators can now effectively address IT issues as they arise, plug security gaps as they emerge in addition to providing complete control of the IT Landscape. We’re excited to be one of Redpalm’s trusted partners and look forward to continue working together going forward.”

Additional resources

  • Full list of modules deployed for the project included
    • baramundi OS-Install
    • baramundi Patch Management
    • baramundi Compliance Management
    • baramundi Managed Software
    • baramundi Deploy
    • baramundi Remote Control
  • For more information on baramundi Management Suite please visit - http://bit.ly/2eKfnbE
  • For more information on Red Palm Technologies please visit - http://bit.ly/2pK9wcM

About baramundi software AG
baramundi software AG provides companies and organizations with efficient, secure, and cross-platform management of workstation environments. Around the world, more than 2,000 customers of all sizes and from every sector benefit from the independent German manufacturer's many years of experience and outstanding products. These are compiled into an integrated, future-orientated unified endpoint management approach in the baramundi Management Suite: endpoint management, mobile device management, and endpoint security are provided via a shared interface, using a single database, and according to global standards.

baramundi Management Suite optimizes IT management processes by automating routine tasks and providing an extensive overview of the status of all endpoints. It relieves the pressure on IT administrators and ensures that wherever they are, users always have the necessary rights and applications on all platforms and form factors, whether on PCs, notebooks, mobile devices, or in virtual environments.

baramundi software AG is headquartered in Augsburg. The products and services of the company, which was founded in 2000, are fully made in Germany. baramundi successfully works with partner companies around the world in sales, consultancy, and user support.

About Redpalm
Redpalm Technology Services is a Technology Services Provider and Business Transformation Consultancy with an emphasis on modern Cloud technologies and how they can be harnessed to enable vital change and competitive edge in organisations needing to adapt to an ever-changing world.

With global expertise and reach, Redpalm designs, builds, integrates, hosts and proactively supports technologies that help to modernise business, charity, government and healthcare. Through harnessing the power of innovative technology, Redpalm delivers value to its clients across 9 “Digital Building Blocks”, which are essential to enabling modern, digital-aware, efficient and competitive organisations. These Building blocks are Collaboration, Connectivity, Application Delivery, User Experience, Information Security, Data Protection and Management, Business Insight & Analytics, Infrastructure Operations, End User Computing & Devices.

Founded in 2010 by current CEO Olly Cogan and CFO Chris Grosjean, Redpalm has maintained an emphasis on innovation and disruptive technologies, which married with its focus on always delivering real world Business benefit, has earned it a reputation for being Services Provider known not only for its integrity and transparency, but also for helping some of the world’s leading organisations to carefully balance the adoption of Technology with Business strategy.

Redpalm is itself a culturally modern business that’s applied the use of agile, modern technology within its teams to help enable its own success and business growth. From humble beginnings in a small village in the English countryside in 2010, it has expanded operations to offer Geo-Redundant Network and Security Operations Centres and Datacentres, multi-lingual staff and a global support function. Redpalm’s Infrastructure Operations services underwrite peace of mind for both regional and global clients across public and private sectors, ensuring clients data, users and networks are secure, efficient and agile 24 hours a day, 365 days a year.

About Church Army
Church Army is a registered charity working throughout the UK and Ireland. As a mission agency of the Church of England and wider Anglican Church, it has workers in key offices but also in dispersed locations on their own, often working from home bases.

Church Army provides support and outreach for a wide variety of social concern projects as well as Christian mission and evangelism, often working in partnership with other agencies.

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