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Confirmit Receives 2020 Customer Experience Innovation Award from CUSTOMER Magazine

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Confirmit receives best-in-class award for helping CX professionals to uncover powerful insights to stay one step ahead

London, UK, Oslo, Norway and New York, NY, 22 October 2020Confirmit has announced today that TMC, a global, integrated media company, has named Confirmit Horizons as a 2020 Customer Experience Innovation Award winner, presented by TMC’s CUSTOMER magazine.

Kyle Ferguson, CEO, Confirmit
Kyle Ferguson, CEO, Confirmit

The 2020 Customer Experience Innovation Award recognises best-in-class companies setting the standard in delivering exceptional customer experiences through all channels, including social.

“Confirmit was built by insight pros for insight pros – and we’re thrilled to be recognised for our continued commitment to supporting our customers by helping them to use insight to tell stories that drive change,” said Kyle Ferguson, CEO at Confirmit. “We will continue our focus on working with our customers as an extension of their team and helping them leverage our solutions to break down barriers and drive insights that fuel action and business success.”

Confirmit’s solutions provide insight professionals with a one-stop, feature-rich solution to gain maximum value and insight from feedback and research projects. With Confirmit Horizons, the complex is made simple – users can uncover the most powerful visual insights to fuel business decisions for better outcomes.

“Congratulations to Confirmit for receiving a 2020 Customer Experience Innovation Award,” said Rich Tehrani, CEO, TMC. “Confirmit has been selected for setting the standard in delivering world-class customer experiences across all channels. We’re pleased to recognise this achievement and know we will continue to see great innovation from Confirmit in 2021 and beyond.”

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About Confirmit:
Confirmit is the world’s leading vendor for Market Research, Customer Experience, and Employee Engagement solutions. Confirmit platforms enable data collection, analysis, visualisation and action management to empower businesses to make smarter decisions that drive business growth. Confirmit supports over 650 clients in more than 50 countries, including many of the world’s leading brands.

Confirmit has offices in Australia, Bosnia and Herzegovina, Canada, Germany, Norway, Russia, Sweden, the United Kingdom and the United States. Confirmit’s software is also distributed through partner resellers in Madrid, Milan, and Tokyo. Visit www.confirmit.com for more information.

About CUSTOMER:
Since 1982, CUSTOMER magazine (formerly Customer Interaction Solutions) has been the voice of the customer experience, call/contact center, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry. Please visit http://www.customer.tmcnet.com.

About TMC:
Through education, industry news, live events and social influence, global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. As a result, leading technology vendors turn to TMC for unparalleled branding, thought leadership and lead generation opportunities. Our in-person and online events deliver unmatched visibility and sales prospects for all percipients. Through our custom lead generation programs, we provide clients with an ongoing stream of leads that turn into sales opportunities and build databases. Additionally, we bolster brand reputations with the millions of impressions from display advertising on our news sites and newsletters. Making TMC a 360-degree marketing solution, we offer comprehensive event and road show management services and custom content creation with expertly ghost-crafted blogs, press releases, articles and marketing collateral to help with SEO, branding, and overall marketing efforts. For more information about TMC and to learn how we can help you reach your marketing goals, please visit www.tmcnet.com and follow us on Facebook, LinkedIn and Twitter, @tmcnet.

Media Contact:
Melanie Oxford
Indigo River
M: 07515 632065
E: mel@indigo-river.co.uk