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County Durham and Darlington NHS Foundation Trust Go Paperless with Ascribe’s Unscheduled Care and Business Intelligence solutions


29th May 2013 – Ascribe, leading provider of clinical IT solutions and services, is pleased to announce the ‘Go Live’ of its market leading Unscheduled Care solution at County Durham and Darlington NHS Foundation Trust.

Ascribe has enabled the trust to go paperless in the ED at the Durham University Hospital site, with the medical and nursing staff recording all their notes into the Ascribe clinical noting module, eNotes, saving time and reducing printing costs.  All the nursing observations with calculated MEWS and PEWS scores are part of the electronic nursing record, with charts created within Ascribe software.  Ascribe also provided the specialised Business Change consultancy services to support this process.

The first department in a multi-phase project went live with Ascribes Unscheduled Care solution on the same day as their new intake of junior medical staff, ensuring that they would develop their clinical experience using the latest technology. Ascribe’s Unscheduled Care solution now provides County Durham & Darlington clinicians with a rich clinical information system that tracks patients from their point of first contact through to discharge from the Emergency Department.

The solution is fully integrated with the Trust Ascribe PAS providing full sharing of demographic data between both systems.  The system draws upon clinical and administrative patient data from multiple sources, which is planned to include the Summary Care Record in a later phase. The solution captures all clinical aspects of the Patient Journey and automates the generation of clinical reports, freeing clinicians to focus on providing care. Ascribe’s specialist implementation team have also worked with the trust to develop and deliver a fully electronic workflow for medical, nursing, allied health and administrative staff.

The Health Secretary Jeremy Hunt set a goal for the NHS to be paperless by 2018 to help the NHS save billions of pounds a year. Calls for a paperless NHS have also come from PriceWaterhouseCoopers and the NHS Commissioning Board; in addition to cost savings, there are also clear benefits to patient care, as records can be accessed more easily and without fears of delay or loss.

“Ascribe is delighted that Durham & Darlington have gone paperless in their Emergency Department, we believe that providing clinicians with all the relevant information they need is essential to improving care decisions and ultimately improving health outcomes” said Stephen Critchlow, CEO of Ascribe.

Dr Christopher Burdess, Consultant in Emergency Medicine at the Trust commented “The accurate capture and easy accessing of data relating to each ED patient’s visit is vital in assessing our performance, and identifying areas and ways in which we can improve our service to patients. Electronic documentation is critical in ensuring the ED clinician has both the ability to accurately record and immediately access vital clinical information. Ascribe’s Symphony system amply fulfils this need.”

County Durham & Darlington now have a single interface for clinically managing patients across their Acute Emergency Departments at Durham University Hospital and Darlington Memorial Hospital. Interoperability is acknowledged as the cornerstone of improving clinical IT systems and Ascribe’s Health Application Platform connects the Unscheduled Care system to Ascribe’s EPR solution, providing a bidirectional demographic to speed up and improve the accuracy of patient registration, and improving patient safety by ensuring every patient has a hospital number.  


For further information, please contact:
Claire Shuttleworth, Marketing Coordinator, Ascribe Ltd
Tel: +44 (0) 870 053 4545

About County Durham and Darlington NHS Foundation Trust
County Durham and Darlington NHS Foundation Trust is one of the largest non-teaching trusts in the NHS. With over 8,000 staff, the Trust serves a population of around 600,000 people across County Durham and Darlington, and into North Yorkshire and the Tees Valley, and the South of Tyne area. The Trust’s vision is to deliver excellent healthcare in hospital, home and community, based upon two strategic priorities: firstly, to sustain and develop our position as the premier provider of healthcare to the people and communities of County Durham & Darlington, and secondly, to become the best Foundation Trust in the NHS.

County Durham and Darlington NHS Foundation Trust provide acute hospital services from two main sites: Darlington Memorial Hospital and University Hospital of North Durham as well as planned care from Bishop Auckland Hospital. The Trust also provide community hospital services from Shotley Bridge and Chester-le-Street community hospitals as well as a range of outpatient, community and outreach services from other sites.

About Ascribe’s Unscheduled Care solution
Ascribe Symphony is a Microsoft Windows (TM) based clinical information system designed to improve patient healthcare by providing clinicians and clerical staff with a comprehensive clinical information access & retrieval IT solution. The solution is locally configurable and allows real-time monitoring against national standards, enabling users to measure improvements against key performance standards. The system can operate either on a stand-alone basis or it can be integrated into existing computer systems.

“Ascribe’s Unscheduled Care solution is now a valuable tool in our clinical patient management, the system also provides us with the data we need to manage the department and patient care more efficiently.” Dr Peter Archer

The system allows departments to monitor patient's progress, allocate resources and track performance targets. Ascribe’s solution is installed in Emergency Departments in the UK, the Republic of Ireland and Australia. Over 20 million patients in the UK, Republic of Ireland and Asia Pacific have been registered on Ascribe Symphony.  To help improve patient safety during handover and when reviewing patient progress, Ascribe’s Emergency Department solution is capable of securely displaying patient data on authorised Apple® iPad® and smartphone devices.

About Ascribe
From trust-wide EPR solutions through to individual departmental clinical systems and services, Ascribe is able to deliver IT solutions that cater to all secondary care clinical requirements. Using a professional Consultancy division, Ascribe also delivers a comprehensive range of Integration and Business Intelligence solutions based on Microsoft® & other third party IT suppliers to significantly improve clinical and operational efficiencies, to improve patient safety and reduce operating costs.

The company is a Microsoft Gold Partner.

"The system paid for itself in two months", Senior NHS Clinical Manager.

Ascribe employs 300 personnel through its operating companies in the UK, Kenya, Australia and New Zealand. For more information, please visit

© Ascribe 2013. Ascribe is a registered trademark. All other brands and product names and trademarks are the registered property of their respective companies.