Navigation MenuRealWire Limited

Delivering Relevance, Releasing Influence

Tweet Facebook LinkedIn
Press Release

Criminals set to benefit from Christmas delivery frustration

Media
Links

Survey shows desperate measures shoppers take to get hold of online deliveries

5 December 2016, London. Christmas 2016 could be a lucrative time for the criminal fraternity according to a national survey of UK shoppers. The survey, commissioned by Shutl, the platform that gives people control over their deliveries, found that 18 per cent of shoppers are prepared to leave a window or door unlocked to ensure delivery of an online Christmas gift.

While most people (42 per cent) have asked family or friends to wait in for a delivery, not everyone can take this approach. Over one third (36 per cent) of shoppers are prepared to risk giving someone they don’t know well the keys to their house to avoid the dreaded ‘missed delivery’ card.

The desperation continues with more people (9 per cent) having pretended to be sick in order to wait in for a Christmas delivery this year compared to 2015 (5 per cent). Company directors are the worst sick-day offenders with 29 per cent admitting to pulling a sickie in the past in order to wait for a delivery. It must be a successful ploy as the same 29 per cent would be prepared to do it again.

The survey also found:

  • People in Northern Ireland are the most trusting (35 per cent) compared to just 10 per cent of those living in the East of the country prepared to leave a window or door unlocked
  • Other shoppers are the most frustrating thing about Christmas gift shopping (39 per cent)
  • One in five (20 per cent) of shoppers think that Christmas shopping is the most stressful part of Christmas.
  • One quarter (25 per cent) of shoppers wish Christmas shopping was easier

Commenting, Jason Travaria, head of delivery, Shutl, says:

“Delivery should ultimately be about getting something from A to B, not detrimentally impacting someone’s quality of life in the process. These findings reflect the frustration online shoppers feel when it comes to getting their hands on their online purchases and the desperate measures they are prepared to take. Thankfully technology means that it’s easier for shoppers to look around for an alternative retailer who can deliver according to their needs, without the risk of theft or a workplace disciplinary in the process.”

ENDS

About Shutl
Shutl is the new delivery service that makes online shipping easier for individuals and businesses of all sizes. A powerful platform aggregating availability across a network of delivery firms, offering comprehensive choice and flexible solutions that work around people’s needs.

The company provides a range of uncomplicated delivery options – from quick local deliveries in 90 minutes, to preferred time slots – at a cost that is comparative to standard delivery prices. With customer service all taken care of, businesses using Shutl can compete with the type of delivery service usually only offered by the huge e-commerce giants.

Individuals can book private deliveries with allocated time slots on via shutl.com then track deliveries on the Shutl app, with live updates on where packages are. The customer service teams are always on hand to assist with any orders and changes too.

Shutl. It’s Delivery Made Simple.

The Censuswide survey comprised a sample size of 1070 respondents through the UK regions and took place in November 2016.

For more information, please contact:
Jillian Alexander
Vanilla PR (PR for Shutl)
Tel: (0)7949 602484
jillian@vanillapr.co.uk

Nikki Alvey
Vanilla PR (PR for Shutl)
Tel: (0)7973 354706
nikki@vanillapr.co.uk