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Press Release

Druids Glen Hotel & Golf Resort delivers Five-Star service with IGEL

Extends PC life by four years for just €90 and cuts new desktop costs from over €1000 to €550

Reading, UK. July 19, 2018 – A luxury hotel in Ireland has helped staff improve productivity and the service offered to guests whilst simplifying IT management and reducing total cost of ownership, thanks to IGEL end user computing solutions.

IGEL Zero Client
IGEL Zero Client

Druids Glen Hotel & Golf Resort, nestled in grounds of 400 acres between the Wicklow Mountains and the Irish Sea, has a reputation for fast class service and is just 30 minutes away from the hustle and bustle of Dublin. When the hotel decided to refresh its desktop computers, Andrew Prior, the Hotel Director of Finance, knew that he wanted to move away from PCs to a next generation desktop solution.

A thin solution using existing hardware
“We didn’t need fat client PCs any longer and I started to research the options. A remote desktop solution seemed to be the right approach but I was also keen to reprovision our computers rather than just discard the hardware,” said Andrew.

Looking for a solution, Andrew downloaded the free, trial and test IGEL Universal Desktop Converter software and was impressed with the results. In just minutes, the UDC converts any existing x86 hardware device, regardless of manufacturer or form factor, into a universally deployable IGEL Linux-based thin client.

Worked like a dream
“Initially, the hardware wasn’t working that well but when I replaced the hard disk with an SSD it worked like a dream,” said Andrew.

The hotel has upgraded and virtualised its servers and moved from Windows XP to Windows Server 2012. It originally converted 45 PCs, using the IGEL UDC, and added another 25 IGEL IZ2 zero clients. For staff ease of use, all the devices are connected to two displays (16x9 inch) with keyboard and mouse. The devices are used throughout the hotel, from reservations to back office.

Savings and improved productivity
“The IGEL UDC allowed us to update our IT and extend the life of the PCs for another four years for just €90 per device,” said Andrew. “As the old hardware eventually fails, I replace it with a new IGEL IZ2 zero client. Using IGEL, a desktop costs me €550 all in, with two displays a keyboard and mouse. A fat client with similar functionality would cost me well over €1000. Alongside the cost savings, using the IGEL Universal Management Suite software with Remote Desktop, I have a centralized management solution delivering far greater control over the user experience and security.”

“In my view, the IGEL deployment with two displays has improved staff productivity and staff retention, because everything is now much easier for them to do. The staff love it and they are now free to interact with customers and provide the Druids Glen experience without barriers from their IT system.”

A UD Pocket future
Moving forward, Andrew says he would like to replace the few PCs and laptops used by remote workers with the IGEL UD Pocket solution. No bigger than a paperclip, the UD Pocket is a portable Universal Desktop thin client. When inserted into the USB port of a PC or laptop, remote and mobile workers can access cloud services, server-based computing applications or virtual desktops. UD Pocket is automatically integrated into the IGEL Universal Management Suite (UMS) for remote support, deployment and management. It extends the functionality of existing hardware with two operating systems on one endpoint. Once the user has finished accessing the IGEL Universal Desktop through the UD Pocket, they can simply reboot from the local OS and return to using their local device desktop.

To experience the capabilities of the IGEL OS, Universal Desktop Converter (UDC) and IGEL Universal Management Suite (UMS), download here: https://www.igel.com/download?utm_source=wire&utm_medium=press-release&utm_campaign=company-news&utm_term=ums-universal-desktop-converter&utm_content=AMD-UD3-NR, or request free evaluation hardware.

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About IGEL
IGEL delivers powerful unified endpoint management software that is revolutionary in its simplicity and purpose-built for the enterprise. The company’s world-leading software products include the IGEL OS™, Universal Desktop Converter™ (UDC), IGEL Cloud Gateway™ (ICG), IGEL UD Pocket™ (UDP) and Universal Management Suite™ (UMS). These solutions enable a more secure, manageable and cost-effective endpoint management platform across nearly any x86 device. Additionally, IGEL’s German engineered and manufactured thin, zero and all-in-one client solutions deliver the industry’s best warranty (5 years), support (3 years after end of life) and management functionality. IGEL enables enterprises to precisely control all devices running IGEL OS as well as Windows OS from a single dashboard interface. IGEL has offices worldwide and is represented by partners in over 50 countries. For more information on IGEL, visit www.igel.com.

IGEL Media Contact:
Tom Herbst
Tel: +44 (0)7768 145571
Email: tom@ambergroup.net