- Eggplant names Matrium Technologies, Australia’s leading provider of technology solutions, as a partner for expanding its Customer Experience Optimization offering
London, UK, Boulder, CO - 9th August 2018 - Eggplant, the provider of Customer Experience Optimization solutions, today announced its partnership with Matrium Technologies to expand its products and services into the Australasian region.
Eggplant selected Matrium Technologies as its chosen partner due to its experience within the IT and software sector in Australia, New Zealand and Singapore in the areas of network testing, security and visibility. With similar software solutions, Eggplant and Matrium Technologies will partner to expand Eggplant’s Customer Experience Optimization (CXO) offering.
Eggplant’s solution uses artificial intelligence, machine learning, and analytics to predict business and user impacts across different interfaces, platforms, and devices.
Matrium Technologies, which specializes in telecommunication, government and enterprise sectors, will become a reseller providing support and services for Eggplant’s software in the ANZ market. The company is already presenting several opportunities in the ANZ region, and its engineers are undertaking and passing the Foundation and Practitioner certifications.
Quotes and Commentary
Dr. John Bates, CEO of Eggplant, commented: “Matrium Technologies will play a crucial role in Eggplant’s expansion into the Australasia region. Providing an excellent customer experience is paramount in today’s connected world, and we’re excited to help our clients delight their users in new regions.”
Brad Crismale, CEO of Matrium Technologies Pty Ltd, added: “We are really looking forward to representing Eggplant in the Australian and New Zealand marketplace, its Customer Experience Optimization Suite is the perfect complement to our existing automation solution set and it really strengthens and broadens our automation capabilities going forward.”
Eggplant, the fastest growing test automation provider and a portfolio company of The Carlyle Group, provides user-centric, intelligent testing and performance solutions designed to optimize the digital experience, delight customers, and drive business success. Only Eggplant enables organizations to test, monitor, analyze, and report on the quality and responsiveness of software applications across different interfaces, platforms, browsers, and devices, including mobile, IoT, desktop, and mainframe.
Learn more at www.eggplant.io
UK PR contact:
Ilona Hitel, +44 (7734 355205)
US PR contact:
Claire Rowberry, +1 617-785-5571
About Matrium Technologies
Matrium Technologies has been a leading provider of technology solutions in Australia since 1991, with a strong industry background in Network Testing, Visibility, and Security solutions.
Matrium Technologies has been recognised as an industry leader for handling technology disruptions within their customers’ networks in addition to providing a pathway to technology enablement. They deliver tailor-made solutions to suit every customer’s specific business needs.
Matrium has a strong regional presence with offices in Sydney and Melbourne and provides innovative products and services to its customers across Australia, New Zealand and Singapore. The firm works with numerous companies from diverse industries, specialising in Telecommunications Service Providers, Network Equipment Manufacturers, Federal & State Government Agencies, and some of the largest enterprise companies in the region. Matrium takes pride in remaining at the forefront of technology. Matrium has the experience and expertise to offer customers a comprehensive Network Testing Tools Solution Kit that will cater to today’s and the upcoming generation’s Network Security Solutions. A Local Professional Services Team is available 24×7 to offer help to the growing IT industry.