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IDC states workers lose a huge 20% productivity due to document related challenges


New whitepaper sponsored by OKI Europe on cost-efficient print and document management through smart MFPs identifies key trends evolving in European workplaces

Egham, 9 February 2016 – Document-related challenges are wasting employees’ time and contributing to a 20% loss in productivity each year, the equivalent to over 2 working months, according to a new IDC whitepaper. This is linked to exponential growth in information access, according to the report, one of three key trends IDC says are driving initiatives to improve business process efficiency.

OKI Smart MFPs Business Transformation
OKI Smart MFPs Business Transformation

Entitled ‘Are your business processes stifling your market opportunity? Cost-efficient print and document management through smart MFPs’, the whitepaper was written by Jacqui Hendriks, IDC's Head of European Managed Print Services and Document Solutions research and consulting practice.

It shows a series of key trends driving today’s evolving workplaces. The report reveals that, in recent years, there has been an explosion in the growth of both information access capability and delivery. In fact, IDC predicts that the volume of data businesses receive will have increased six-fold over the past five years to 2015 and is set to continue at a similar rate. The challenge for businesses is making sense of the information accessed and delivering it in the most cost-effective and time-efficient way.

“In the cloud era, the advanced level of functionality the new generation of smart MFPs brings to the market can play a key role in helping businesses meet the changing demands of the evolving workplace,” confirms Tetsuya Kuri, vice president marketing, EMEA, OKI Europe Ltd.

Balancing the need for operational cost reduction while increasing productivity is a further key driver of many workplace initiatives, with more companies paying closer attention to their print-related operating costs and looking for ways to streamline their activities.

The third significant evolving workplace trend identified in the whitepaper is the impact of the growing mobile workforce, with IDC estimating that, by 2018, 75% of employees will be working from mobile devices at home, on the road, from business premises or at customer premises. This growing mobile workforce has in turn created a critical need for ‘anytime and anywhere’ access to secure and accurate information.

In addressing these requirements, the IDC whitepaper says smart MFPs must be able to print seamlessly from all types of mobile devices. They must also offer secure printing from mobile devices to guard against any threats or viruses, control access and protect a company’s intellectual property.

Devices that meet these and other key criteria can automate diverse processes and quickly deliver productivity gains for the business, according to IDC. This aligns smart MFPs with the buying criteria of 70% of European businesses which would adopt business automation tools to increase employee productivity.

OKI Europe’s extensive portfolio of smart MFPs offers businesses a range of tools to improve the way that documents are handled, managed and processed through an organisation to help increase efficiency. Responding to the key workplace trends identified by IDC, these powerful multifunctional printers combine sophisticated software with advanced technology to ensure the highest level of support for printing securely from tablet and smartphones and enhance productivity while improving document input, throughput and output using OKI’s embedded sXP (smart Extendable Platform).

For further information and to receive a copy of the whitepaper and infographic, visit


Notes to Editors:

About OKI Europe
OKI Europe Ltd is a division of OKI Data Corporation, a global business-to-business brand dedicated to creating cost effective, professional in-house printers, applications and services which are designed to increase the efficiency of today’s and tomorrow’s businesses.

The company is well-established as one of Europe’s leading printer brands, in terms of value and units shipped. For over 60 years OKI Europe has been delivering advanced printing solutions worldwide, introducing ground-breaking technologies that support the needs of businesses large and small. Our pioneering development of digital LED printing technology has placed OKI at the forefront of the market in delivering high-definition, eco-friendly printing devices.

In addition to a vast portfolio of award-winning printers and MFPs, OKI Europe offers a range of services to help optimise print and document workflows. This, together with an integrated suite of software technologies and tools, can help businesses take control of their print and document costs in a secure environment, whether office based, mobile or in the cloud.

Today OKI Europe employs approximately 1,000 people in 21 locations (sales offices and production sites) and is represented in 60 countries throughout the EMEA region.

Visit for further information.

OKI Data Corporation is a subsidiary of Tokyo-based Oki Electric Industry Co. Ltd., established in 1881 and Japan’s first telecommunications manufacturer.

Media Contacts:
OKI Europe Ltd: Pamela Ghosal:, + 44 (0) 208 2192127
Whiteoaks: Simon Moss: +44 (0) 1252 727313