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Press Release

KCenter USU Named one of the “20 Most Promising Knowledge Management Solution Providers 2017” by CIOReview

FREMONT, CA, USA — Moeglingen, Germany, September 20, 2017 - KCenter USU has been recognized as one among the elite group of companies that are featured in the Knowledge Management special edition of CIOReview magazine. The magazine gives in-depth insight into KCenter USU’s expertise in the Knowledge Management arena. The company is named in the special edition owing to its cutting edge technologies and game changing innovations towards enhancing knowledge management techniques have placed KCenter USU in the position to solve unique industry challenges and predicaments.

“We are glad to announce KCenter USU in our annual ranking list of 20 Most Promising Knowledge Management Solution Providers 2017,” said Jeevan George, Managing Editor of CIOReview. “This recognition will bring more popularity to KCenter USU and positive attention from the several other companies.”

Specializing in self-service and knowledge management, KCenter USU offers a knowledge base that caters to the service staff of an organization. Knowledge Center assists them in resolving questions or incidents by providing easy access to required information. The portfolio is complemented by Smart Link KCenter USU‘s self-service solution, the intelligent web self-service Knowledge First and the brand new Knowledge Bot. Market leaders from every sector of the international economy create high transparency with USU applications, while also becoming more competitive, cutting costs and reducing their risks.

“With intelligent solutions and expertise in digital interaction, we are a prime mover in the digitization of business processes,” said Sven Kolb, Managing Director of KCenter. “We are very proud and honored to be awarded again by CIOReview. This award demonstrates that we are on the right track with our products, services and strategy and shows that we correctly interpreted the customer and market needs.”

This press release can be downloaded at https://www.kcenterusu.com/en/ and https://www.usu.de/en/

About KCenter USU
With the aid of software solutions from the KCenter division, customers can activate and leverage all the knowledge resources within their service organization. More than 500,000 service employees now benefit from “active” provision of quality-assured contents by USU’s intelligent Knowledge Center knowledge base, integrated self-service solutions and efficient communication with customers across all channels. USU’s professional advisor system Knowledge Scout also supports service technicians in the troubleshooting process. For more info, visit: https://www.kcenterusu.com/en/

About CIOReview
Published from Fremont, California, CIOReview is a print magazine that explores and understands the plethora of ways adopted by firms to execute the smooth functioning of their businesses. A distinguished panel comprising of CEOs, CIOs, IT-VPs including CIOReview editorial board finalized the “20 Most Promising Knowledge Management Solution Providers 2017” and shortlisted the best vendors and consultants. For more info, visit: https://www.cioreview.com/

Contact
USU Software AG
Corporate Communications
Dr. Thomas Gerick
Tel.: +49 (0) 71 41 / 48 67 440
Fax: +49 (0) 71 41 / 48 67 108
E-Mail: t.gerick@usu-software.de

USU Software AG
Investor Relations
Falk Sorge
Tel.: +49 (0) 71 41 - 48 67 351
Fax: +49 (0) 71 41 - 48 67 108
E-Mail: f.sorge@usu-software.de