hybris Webcast Series Discusses Strategies for Seizing and Maximizing Digital Gaming Prospects
Boston, October 10, 2012 – Online gaming is reaching unprecedented new heights of popularity, and is expected to only increase as cloud gaming matures and delivers a console-like user experience. To help companies address and capitalize on the opportunities in the online gaming space, hybris is hosting an on-demand webcast series that will explore a new approach to digital commerce.
WHAT: These four, 15-minute webcasts will include gaming industry experts discussing the following:
Gaining Competitive Advantage: Gaming's Shifting Business Model
For gaming companies, digital platforms represent a tremendous opportunity and challenge. Traditional commerce focuses on closing an initial sale and then trying to reengage customers through multiple marketing channels to generate follow-on revenue. In this webcast, IDC's research manager for gaming, Lewis Ward, discusses cascading commerce, an approach to digital business models that goes beyond stove piped microtransactions and ad integration to create a more seamless view of gamer spending activity and preferences. By contextualizing sales in new ways, cascading commerce can help deliver a sustainable competitive advantage.
Capture Your Share: Seizing the Moment to Dominate
More and more game publishers and distributors are moving toward the rapidly growing digital distribution model. However, game buyers have been slower to adapt to these market changes. In this webcast, gaming analyst David Cole from DFC Intelligence will discuss why gamer adoption rates have been slow, how you can gain a strategic competitive advantage by understanding what the gamer wants and delivering a more compelling offer, and recent examples of market oversaturation and how to avoid it.
Taking It to the Next Level: Building Lasting Customer Connections
Reducing customer churn is crucial to every digital gaming company. Cascading commerce facilitates lower churn rates – and can take some of the pain out of new customer acquisition – by applying deep contextualization to purchase decision points. In this webcast, IDC's Lewis Ward talks about the challenges and opportunities surrounding the creation of perpetual digital customer relationships, getting churn rates down, and enhancing key metrics like ARPPU.
From Promise to Reality: Getting Cascading Commerce Done Right
This webcast will discuss cascading commerce needs, including:
Strategies for effective cascading commerce planning
Key requirements to consider when evaluating cascading commerce options
Best practices to ensure fast, effective deployment of cascading commerce capabilities
WHEN: On-demand, the first launching on Thursday, October 11, 2012
WHERE: Register at http://www.hybris.com/gaming.
WHY: Companies selling digital entertainment services like gaming have a lot to gain from building a robust online sales channel. This webcast series will help gaming businesses understand the opportunities available.
In addition, hybris is making available a new report entitled, PC and Console Gaming: The End of the DVD?, which analyzes the findings from its recently conducted 2012 US PC and Console Gaming Survey. The report can be found at http://www.hybris.com/gaming.
WHO: Sponsored by hybris.
hybris helps businesses on every continent sell more goods, services and digital content through every touchpoint, channel and device. hybris delivers "OmniCommerce™": state-of-the-art master data management and unified commerce processes that give a business a single view of its customers, products and orders, and its customers a single view of the business. hybris' omni-channel software is built on a single platform, based on open standards, that is agile to support limitless innovation, efficient to drive the best TCO, and scalable and extensible to be the last commerce platform companies will ever need. Both principal industry analyst firms rank hybris as a “leader” and list its commerce platform among the top two or three in the market. The same software is available on-premise, on-demand and managed hosted, giving merchants of all sizes maximum flexibility. Over 400 companies have chosen hybris, including global B2B brands P&G, W.W. Grainger, Pirelli, Rexel, Houghton Mifflin Harcourt, Thermo Fisher Scientific and Thomson-Reuters, as well as consumer brands Starbucks, Nespresso, Gymboree, Levi’s, Galeries Lafayette, Lufthansa, Migros, Nikon, Bridgestone Tires and Toys”R”Us . hybris has operations in 15 countries around the globe. hybris is the future of commerce™. For more information, visit www.hybris.com.
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