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TEOCO extends analytics partnership with TPx Communications


TPx deploys TrUNC for flexible reporting and automated capacity forecasting

FAIRFAX, VA., USA – 31 August 2017 – TEOCO, the leading provider of analytics, assurance and optimization solutions to over 300 CSPs and OEMs worldwide, today announced the extension of its relationship with managed service carrier TPx Communications. The partnership will now include TPx’s use of TrUNC, TEOCO’s end-to-end trunk analytics solution, to better understand the utilization of trunks in its network and to maintain optimal network capacity in a cost effective manner.

As a long-standing TEOCO customer, this decision from TPx came as a result of the successful implementation of TEOCO’s routing product Acuite and their long time use of cost management solution ViewLogic. The carrier requested that TEOCO implement a further solution to solve TPx’s main business challenge of greater flexibility and improved analytics capabilities in the reporting of its network engineering data. As well as the need to support next generation networks in its transition from TDM to Ethernet/SIP.

By deploying, TEOCO’s TrUNC, TPx is able to strike a balance between the expensive oversupply of trunking capacity, and undersupply which can impair subscriber experience, as it uses historic trunk performance and utilization data for automated future capacity requirements. The solution further enhances the company’s ability to understand, monitor and effectively forecast network utilization, as well as allowing it to undertake “what if” analysis with network capacity growth or decline.

The SaaS solution also allows TPx to gain better access to data and capacity alerting when required inputs are not received on time, or at all. The carrier can configure threshold settings for trunk utilization alerts, gaining engineering efficiencies through automated notifications and recommendations of trunk grooming and expansion needs.

“We were impressed by the successful implementation of TEOCO’s previous solutions, and the company’s focus on enabling excellent service while still preserving the bottom line,” said Mark See, Director, Network Translations & Traffic Engineering, TPx. “We needed a tool that would allow a lot more reporting flexibility and greater insight in order to deliver on the promise of a next-generation SIP network. TEOCO proved itself a flexible partner throughout the project.”

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TEOCO is a leading provider of analytics, assurance and optimization solutions to over 300 communication service providers (CSPs) and OEMs worldwide. Our solutions enable the digital transformation of CSPs while enhancing their network QoS, improving their customer experience and reducing their operational costs.

Through advanced analytics, TEOCO solutions provide actionable and measureable insights into network and customer behavior. This includes the optimization, effective monetization, and delivery of new and existing services, such as VoLTE and ViLTE.

Our commitment to network flexibility and agility makes TEOCO the obvious choice for CSPs looking to leverage NFV/SDN and the rise of 5G, and to maximize the revenue potential of new opportunities tied to the Internet of Things (IoT).

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About TPx Communications
TPx Communications is a new kind of managed services provider – the premier national managed services carrier. Formed from the merger of TelePacific and DSCI, TPx is redefining the way enterprises grow, compete and communicate. TPx’s Unified Communications, Managed IT services, continuity and connectivity solutions all work together to “reach a higher state of connectedness” – with customers, employees, clients, suppliers, locations, applications and more. We can provide guaranteed performance wherever there’s a broadband connection, erasing the limitations of geography, incumbent providers and capital expenditure. Headquartered in Los Angeles, with major locations across the United States, TPx has delivered more than 15 years of consecutive quarter-over-quarter growth, driven by a DNA of obsessive customer service and word-of-mouth referral.

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TEOCO media contact:
Niki Hutchinson/Sarah Walker
T: +44 (0) 203 818 7193 / +44 (0) 118 920 7650