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Press Release

TEOCO releases SmartCM for next-generation radio network configuration

New network configuration management tool provides live and continuous network visibility

FAIRFAX, VA., USA – 22 February 2016 – TEOCO, the leading provider of engineering, assurance and analytics solutions to communications service providers (CSPs) worldwide, has announced the release of SmartCM, its next-generation Radio Access Network (RAN) configuration management product for mobile operators.

SmartCM is based on TEOCO’s expertise in RAN planning, management and optimization and delivers to operators a faster, more accurate and efficient configuration solution. It provides engineers with live and continuous visibility of the performance of the radio network, enabling them to make changes to the configuration that can reduce operators’ network operating costs and improve network quality for subscribers.

SmartCM integrates with operator network planning tools such as TEOCO ASSET and other external systems, allowing the live network configuration to be loaded into the network planning tool and enabling the automatic production of a discrepancy report that identifies inconsistencies between changes made to the network against those recorded in the network database. This guarantees that the operator can plan any changes to the network from an accurate baseline performance that matches the live network. The operator can be certain that any planning and optimization changes are made to an accurately represented network: this in turn delivers better performance.

SmartCM is vendor and technology-agnostic. It supports GSM, UMTS and LTE network infrastructure and radio technologies from major network equipment vendors. Using SmartCM, operators can automatically monitor and audit the accuracy and performance of changes to the configuration of their networks. By automating this process, SmartCM is faster, cheaper and more accurate than traditional manual approaches. As a result, operators can optimize their networks more quickly – meaning their subscribers ultimately benefit from a better user experience.

“Operators need a way to continuously ensure that their networks are correctly configured to deliver the best possible performance. But without accurate baseline information on their existing configuration, operators face a tough challenge to properly optimize their networks, and also to plan their future network strategy,” said Atul Jain, CEO of TEOCO. “With no accurate way to validate how their network is configured, operators risk losing revenue and delivering a poor customer experience to subscribers. The new SmartCM solution gives operators the ongoing and accurate visibility of their network’s configuration that they need for a better-performing network that delivers a reliable and high-quality service to subscribers.”

- ENDS -

TEOCO is the leading provider of Engineering, Assurance and Analytics solutions to communication service providers (CSPs) worldwide. Our solutions provide CSPs with unique insights into business, customer, network and device metrics by harnessing big data analytics. We are a trusted partner to the world’s leading CSPs who rely on our mission-critical solutions.

TEOCO’s product and solutions portfolio includes:

  • Business Analytics - Provides a granular view of network and business transactions, enabling CSPs to increase revenues, expand margins and maximize profitability. TEOCO touches all aspects of CSP business operations, and provides insights into profitability, margins, roaming, costs, traffic, usage, subscribers, routes and partners.
  • RAN Solutions - Enables CSPs to efficiently and accurately plan, optimize and manage their heterogeneous macro and small cell radio networks and backhaul. TEOCO’s products and solutions are multi-technology and multi-vendor, delivering best-in-class planning, geo-location algorithms and SON capabilities to improve operational efficiencies and reduce total cost of ownership.
  • Service Assurance - Delivers CSPs an automated, proactive and unified approach to service, customer network experience, performance and fault management. Our solutions model and measure network and non-network related data from various perspectives to quickly identify and resolve service and network faults and significantly improve service quality and availability, while reducing operating expenses.
  • Device and IoT - Provides device manufacturers with lab and field testing services to ensure mobile and IoT devices meet minimum performance requirements. For network operators, device certification is essential to ensuring subscriber satisfaction. TEOCO operates a state-of-the-art lab to assist manufacturers in the increasingly complex and time-consuming task of device certification.

Since 1995, TEOCO has helped over 300 of the largest service providers around the world to manage and evolve their businesses efficiently and profitably, while enhancing the customer experience. TEOCO is widely recognized for its commitment to principled entrepreneurship, business ethics and employee ownership with a particular emphasis on its core values of alignment with employees, clients and community.

For more information, visit

TEOCO media contact:
Alex Sowden/Paul Nolan
T: +44 (0) 203 818 7193 / +44 (0) 118 920 7650