Rewarding staff suggestions for business improvements
Milton Keynes, UK. – Monday 5th October 2015 – P&MM, an award winning rewards and recognition company that specialises in performance improvement, has helped Talarius to implement an employee suggestion programme to encourage and reward staff ideas which will make a difference to the company and its customers.
Talarius is the UK’s largest operator of Adult Gaming Centres (AGCs), with over 1,000 employees. The company wanted to demonstrate that at Talarius feedback is encouraged and makes a genuine difference to the company. The senior leadership team also wanted employees to see that their ideas came to life and to know that their suggestions could have a positive impact to the business.
The ‘Call the Slots’ programme is an online portal where staff can input their ideas against core company values. The site uses Las Vegas style colours and imagery, combined with elements of gamification to link to the brand and drive engagement. Ideas are evaluated on a monthly basis and staff are rewarded with points that can be redeemed against a suite of merchandise or vouchers.
Employees are encouraged to put forward as many suggestions as they wish, with winners publically announced each month. Colleagues can be rewarded even if their idea is not accepted – due to strict legislation in the industry some ideas cannot be implemented – but the company sees the importance of rewarding a good idea despite perhaps not being able to use it based on this restriction. This approach has resulted in over 100 ideas that have been accepted and implemented to date.
Beth Jones, Internal Communications Manager, at Talarius, “We are really pleased with how the system works and it’s very easy for all our colleagues to use. Employees can access this from their home or via our intranet making it accessible 24/7. We hold a national conference once a year and have now incorporated a ‘call the slots: best idea’ award into the evening awards ceremony, which shows just how much this scheme means to both the company and our employees.”
John Sylvester, Director at P&MM, explains, “Employees are at the heart of every business and Talarius wanted a means to encourage idea generation and recognise the impact every individual can make. Great care has been taken to ensure that employees know the status of their ideas with regular communications being sent at every update. Every idea is carefully considered by the Talarius team and staff are asked to spin again if it’s deemed not suitable, thereby ensuring that staff continually help drive the business forward.”
For further information about staff suggestion schemes please visit www.staffmotivationmatters.co.uk/employee-ideas-schemes or email firstname.lastname@example.org.
Note to editors
Talarius is the United Kingdom’s largest operator of Adult Gaming Centres (AGCs). Through its brands Quicksilver, Silvers and Winners, it owns 172 venues and has c1000+ staff in permanent employment. The company is a wholly owned subsidiary of the Tatts Group, one of the largest gaming companies in Australia, and is listed on the Australian Stock Exchange. Talarius is fully compliant with the Gambling Commission’s licensing system and fully adheres to trade body BACTA’s code of conduct. BACTA aims to improve the image of the industry, encourage good practice, and create an optimal trading environment for all sectors. For further information visit: visit www.talarius.com
About P&MM Motivation
P&MM helps private and public sector organisations to recognise their workforce by providing branded incentive schemes and flexible benefits solutions. P&MM’s award winning employee recognition schemes will help to improve employee performance, engagement and talent retention, particularly when salary increases are not possible. Unlike cash incentives, P&MM schemes also provide detailed reporting to demonstrate return on investment. Headquartered in Milton Keynes, the company employs over 250 people from a wide range of specialist and vertical sector backgrounds. For further information please visit www.staffmotivationmatters.co.uk