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TeamUltra continues investment in ServiceNow partnership with launch of 'Expert Circles'


  • ServiceNow Gold Services partner building greater business, transformation technical, and implementation capabilities for the Now Platform

5th June, 2018: Service Desk Show, London, UK: TeamUltra, a Computacenter Company, announced today that it launched Expert Circles for ServiceNow. This initiative reinforces TeamUltra’s continued investment in its long term strategic partnership with ServiceNow by building greater capabilities across the Now Platform. The increased depth and breadth of business, transformation, technical, and implementation expertise ensure TeamUltra customers can maximise their return and results from the Now Platform.

TeamUltra’s 10 Expert Circles for the Now Platform are: IT Service Management, IT Operations Management, IT Business Management, Security Operations, Governance Risk and Compliance, Customer Service Management, HR Service Delivery, Platform Functionality Custom apps and Developer tools, Intelligent Automation and Integrations. Each Circle is comprised of a number of certified ServiceNow consultants with specific domain expertise. Consultants are committed to keeping up with any changes in the Now Platform as new releases are launched.

TeamUltra, a Computacenter Company
TeamUltra, a Computacenter Company

Brian Broadhurst, Chief Architect at TeamUltra said, “The Now Platform’s growth as a single platform to automate business processes across the enterprise is incredible. We created this program to build greater expertise around ten key areas of the Now Platform. This ensures that we can fully meet customers’ current and future Now Platform requirements for accurate and efficient deployment that delivers a faster return on investment. TeamUltra’s Expert Circles scheme has been operating successfully in beta and the Service Desk Show represents the perfect time to launch it fully to the market.”

As a Gold ServiceNow Sales, Services and Technology Partner, TeamUltra consultants undergo rigorous training in how to help customers to work better using the Now Platform. This is achieved by building expert knowledge and acquiring the relevant Now Platform certifications. Consultants are committed to sharing knowledge with customers, prospects and the wider industry through participation in ServiceNow User Groups, presentations and online forums. Building this expertise of the Now Platform provides customers with complete support and knowledge at every stage of the Now Platform lifecycle.

Paul Richards, Director of Sales at TeamUltra said, “The Now Platform now has an enterprise reach touching every part of work life. The development of the Expert Circles scheme allows TeamUltra to fully exploit the Now Platform, by working collaboratively with TeamUltra's business consultants, technical specialists and architects. It establishes deeper credibility with our customers who trust us to help them compete and thrive in the digital business age. By remaining fully aligned to the outcomes driven from customer’s business transformation agendas, we will help them reinvent the core of their business and ensure they are innovating for the future.”

TeamUltra will be exhibiting at the Service Desk Show on 5 and 6 June where it will be delivering a digital transformation case study based on the work that Clydesdale and Yorkshire Bank has completed using ServiceNow.

About TeamUltra
TeamUltra, a Computacenter company, is the EMEA’s leading ServiceNow Gold Services partner. We enable our customers to change the way people work, by using the ServiceNow platform, to enable service management for every department in the enterprise with IT Service Management, IT Operations Management, Security Operations, Customer Service Management, Field Service, Human Resources, Facilities, Governance Risk and Compliance. We provide Professional Services, Managed Services and Support and Integration Solutions based around the ServiceNow platform to the global ServiceNow community.