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Press Release

Smart Communications appoints executive to key leadership role

LONDON – July 17, 2013 –, a pioneer of SaaS solutions for customer experience management, today announced the appointment of Leon Stevens to a senior role as EMEA General Manager. Previously with, a respected partner of, Leon brings strong industry expertise that will elevate and drive strategic growth as redefines the customer experience and enterprise engagement market.

In his role as EMEA General Manager, Leon Stevens will be responsible for driving revenue growth in the EMEA region, and leading the development of global strategic accounts. Prior to joining, Leon served as Vice President, Finance, Banking and Insurance at, leading the UK Global and Enterprise Accounts Sales team for the financial services sector. His experience in leveraging strategic partnerships and alliances to deliver industry-oriented solutions will be instrumental in driving growth.

“I am delighted to be able to announce Leon’s appointment, which is a key step in the execution of our growth strategy as we take our ONE engagement platform to market”, said Chris Manton-Jones, Chief Operating Officer, “The addition of Leon to our leadership team will be important as we build on our existing success in banking, financial services and insurance markets and open up new verticals such as Telco in Europe.”

“ is setting a radically new agenda for customer engagement,” said Leon Stevens. “I am very excited to be able to take this opportunity to join the company in this early stage of bringing the ONE platform to the market, and am looking forward to helping drive the momentum with growth in EMEA and across our global markets”.

This key appointment coincides with the release of new solutions based on the ONE platform, as continues to execute on its agenda to redefine enterprise engagement with holistic solutions for marketing, customer experience and collaboration.

About is a leading provider of enterprise solutions for customer experience management. The ONE engagement platform provides powerful SaaS solutions that fundamentally change the way businesses engage with each other and their customers. Some of the world’s most demanding companies trust to help them build customer engagement and create enduring relationships. With, businesses have more power to drive revenue, brand strength, and differentiation through superior customer experience. serves its global customer base from offices located in North America, Europe and Asia Pacific. See:

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