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Surviving to Thriving at TM Forum’s Management World Americas 2009


MORRISTOWN, NJ – July 8, 2009 – TM Forum, the world’s premier industry group focused on business effectiveness for the communications and media sectors, today confirmed details of its tenth annual Management World Americas conference. The premier communications conference for the Americas will be held at the Rosen Shingle Creek Resort in Orlando, Florida from December 8 to 10, 2009. This year’s event focuses on making profitable, innovative new business models a reality, and on operational excellence as an enabler for long-term success.

With a theme of ‘Surviving to Thriving: New Business Models, New Services, New Profits’, the annual conference, now in its tenth year, includes an impressive group of keynote speakers, active roundtable debate, interactive presentations, case-studies and live demonstrations across four conference summits: New Services and Business Models, IT and Operational Excellence, Revenue Management and Billing, and Customer Experience.

A strong line-up of keynote speakers from the communications, entertainment and media industries have already confirmed participation. Service provider executives scheduled to speak include:

• Virgin Mobile USA COO, Jonathan Marchbank;
• Verizon Communications CIO, Fari Ebrahimi;
• Qwest Executive VP and Board Member, Neil Cox;
• Frontier Communications CIO Steve Ward;

These are joined by leaders from other parts of the increasingly converging communications industry including Tom Lam, Advisor to the Secretary of Defense for the US Department of Defense’s NetOps initiative; Peter Feldman, Net Neutrality and Broadband Stimulus expert for communications law firm Fletcher, Heald & Hildreth plc; and Jim Donio, President of the National Association of Recording Merchandisers.

The conference content will be supported by the latest TM Forum Certified training courses, along with Forumville – TM Forum’s innovation zone, offering live demonstrations of TM Forum collaborative solutions, including the latest developments in TM Forum’s IPsphere Framework and the next stage in the Forum’s Cloud Computing Catalyst project.

For further details on the Management World Americas 2009 agenda, confirmed speakers and to register to attend the conference or any of the available on-site training courses, please visit

Press and industry analysts interested in obtaining a press pass to the conference should contact Geoff Devlin at or Nate Hubbell at

About TM Forum
With more than 700 member companies in 75 countries, TM Forum is the world’s leading industry association focused on improving business effectiveness for service providers and their suppliers. Serving the information, communications and entertainment industries, the Forum provides practical solutions, guidance and leadership to transform the way that digital services are created, delivered and charged. Members include the world’s largest service providers, cable and network operators, software suppliers, equipment suppliers and systems integrators.
TM Forum provides a wide range of information and support to help its members reduce the costs and risks associated with creating and delivering profitable services. These include industry research and benchmarks, technology roadmaps, best practice guidebooks, software standards and interfaces, as well as certified training, conferences and publications. The Forum also provides its member community with extensive marketing and networking opportunities, enabling business with new customers and partners.

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Global TM Forum Media Contact
Geoff Devlin PR Director
+44 (0)7894 300 280

United States Media Contact
Nate Hubbell
March Communications
+1 617 960 9875