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telent and Tait Communications enable improved firefighter safety on the ground for East Sussex Fire & Rescue Service


New fireground radio solution increases range, improves quality and provides enhanced safety features

East Sussex, United Kingdom, 05 March 2020Tait Communications has been chosen by East Sussex Fire & Rescue Service (ESFRS) to provide a new safety critical fireground communications solution, improving firefighter safety. The equipment will be supplied and installed by telent, its long-term IT partner and a specialist in the effective operation of the UK’s critical national infrastructure.

Fireground radios provide a vital safety critical communication tool for local communications between firefighters and on-scene incident commanders. They are used by firefighters in breathing apparatus when operating hoses, scaling ladders and entering buildings. ESFRS’ current radios are aging and require urgent replacement.

The solution, developed by operational teams at ESFRS working with Tait Communications, in collaboration with telent, overcomes these challenges by providing better compatibility with firefighters’ breathing apparatus for improved voice and audio performance in digital mode. In addition, new audio accessories with large buttons are incorporated for easier use when wearing protective gloves and an enhanced digital communications range allows multiple radios to be used together over both long and short distances. When the “Push To Talk” button is pressed on the digital radio, it sounds an alert tone indicating to the firefighter to start talking, increasing usability and user confidence especially for breathing apparatus wearers in zero visibility, high stress conditions.

Following successful simulated incident trials, telent will supply 350 Tait handheld digital radios to ESFRS. These will be a mix of ATEX units for use by firefighters and non-ATEX units for use by incident commanders, with both units sharing a common battery. Ongoing support and maintenance of the radios will be provided by telent.

“Crucially, this solution will enhance communications between firefighters on the ground, providing them with better protection and ensuring they can carry out their vital work safely,” said Richard Fowler, Assistant Director, Operational Support and Resilience, at ESFRS. “As the radio was designed specifically to meet the requirements of our fire service, it targets the key areas that needed to be addressed to improve our operational capabilities.”

The solution runs on pre-defined operational channels and uses a 4-Watt ATEX radio transmitter, a four-fold increase over typical analogue devices, providing increased operational range. It has been developed to work with Dräger breathing apparatus, retaining the benefits of the Lung Demand Valve (LDV) noise suppression, while optimising the clarity and volume of speech on the digital channels.

With the radios able to operate in close proximity, each firefighter may be issued with a radio, eliminating the need for sharing radios at an incident, providing a major safety benefit. To further enhance the coverage range, telent will provide ESFRS with portable repeaters that can be deployed – for example, in a high-rise building – enabling coverage throughout the incident area on demand. Further digital communication options are available to link the fireground radio solution to the Incident Command Unit using the Tait Unified Vehicle solution which integrates fireground radio with 4G/LTE, including Wi-Fi connectivity and Bluetooth for hands-free voice operation. It will enhance Incident Command Unit (ICU) operators’ freedom, enabling them to move about and increase productivity and efficiency, with the added benefit of voice recording of radio communications on the channel.

Barry Zielinski, Operations & Services Director at telent, said: “We are delighted to expand and continue our work with ESFRS. Providing safety critical solutions as a trusted IT partner to the emergency services sector is a key focus for telent and we’re proud to be able to deliver communication services to support fire and rescue services across the country as they carry out their crucial work.”

“Tait is committed to providing enhanced safety critical radio communications products and solutions to vertical markets including fire and emergency response,” said Andrew Gill, Managing Director EMEA at Tait Communications. “Along with ESFRS and our long-term partner, telent, we have developed an easy-to-use, high-capability solution that is suited for the intensity of fire and rescue situations. We look forward to continuing our work developing and delivering mission-critical products and services to the sector.”

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About telent
Dedicated to defining the ever-changing digital landscape, telent designs and delivers solutions and services that enable organisations to create, improve and maintain their mission critical communications networks.

Vital in the effective operation of the nation’s infrastructure and at the heart of many of the UK’s and Ireland’s best-known brands, telent operates within various industry sectors, including Transport, Service Provider, Public Safety, Defence, Government/Public Services and Enterprise.

telent’s industry expertise and professionalism make the company a partner of choice for organisations at the forefront of the digital revolution. telent was recently appointed as the new supplier to Highways England to operate and manage the National Roads Telecommunications Service, a vital component of the UK’s critical national infrastructure.

Clients include Highways England, Transport for London, Kent County Council, West Sussex County Council, Gloucestershire County Council, Network Rail, BAE Systems, BT, London Ambulance Service, Merseyside Fire & Rescue, RNLI, Maritime Coast Guard Agency, Sky, and Virgin Media.

Additional information can be found at

Twitter: @telent_UK

Media Contact
Proactive PR
Tel: +44 1636 704888

About Tait Communications
Tait Communications is a global leader in designing, delivering and managing critical communication solutions that help public safety organizations, the public transport sector, and utilities to keep communities safe and running. Radio communications is at the heart of our business. We provide world-class turn-key solutions for challenging environments from the Gobi Desert to South American jungles, from highly populated cities to communities scattered across vast rural areas.

Every day, in over 150 countries and supported by an extensive network of global facilities, our customers and their communities benefit from the Tait Communications way of working: commitment to listen, courage to act and integrity to deliver what's promised.

For further information, please contact:
Margit Paul-Kientzl
Tait Communications
+43 660 3083015