issued a press release announcing their new Virtual Contact Centre (VCC) home-based working model. The story was covered by BusinessComputingWorld
(BCW), a UK based site that offers businesses and decision makers up-to-the-minute technology news affecting their business. BCW
is a very relevant site for Live-Agent
to gain coverage on as they are looking to target decision makers and businesses who will be interested in using the Virtual Contact Centre model.
RealWire Influence RatingReadership: 50,000
(BCW) is a B2B online-only publication offering technology-led companies up to date information on issues affecting their business. Aimed at IT decision makers who need at-a-glance coverage of core business technology, BCW
takes the principles of Web 2.0 and applies them to the business environment to give its members personal control over their experience. It enables IT professionals and business leaders to interact with and get the advice of their peers, build their own social network, and connect with vendors. The site specialises in discussing how technology improves business processes-making it a vital read for everyone working in IT.