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Mario Dolcezza

Customer service is much more than a tick box exercise

Diciamo have launched a new feedback software and consultancy package that allows customers to give more meaningful opinions. The announcement was covered by Call Centre Helper, a site aimed at helping call centre managers with day-to-day advice on running their business effectively. Call Centre Helper is an excellent outlet to gain coverage on as it will reach a large amount of relevant contact centre professionals who may be interested in improving their customer relations with Diciamo’s new survey package.


EditorialCall Centre Helper

RealWire Influence Rating2 starReadership: 25,516

Customer service is much more than a tick-box exercise
Call Centre Helper claims to be the UK's most popular online call centre magazine. They are targeted at Call Centre Managers and Technologists. 52% of readers are at team manager level or above and around 11% of readers are in IT or consultancy.