26.04.2010

Outsourcing on the rise - but trouble may lie ahead

Op2i issued their Outsourcing 2010 survey report announcing that outsourcing is up 20% from last year. The story was covered by CallCenter International, a site that focuses on the current call centre market trends. CallCenter International is a very relevant site for Op2i to reach call centre professionals who may be interested in the findings of their latest research.

Coverage

CallCenter International

RealWire Influence Rating

Cost cutting main priority for outsourcing users

CallCenter International is a German site derived from an offline publication which specialises in news and developments in call centre and customer contact centres. Its audience consists of key decision makers and executives in this sector.

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