have released their 2010 European Net Promoter Industry Benchmarks for various industries across the UK, France and Germany. Their research of 8000 UK consumers revealed that First Direct, Sony, Saga, 02 and Apple are amongst the most recommended brands. Customer management professionals who are looking to improve their customer base and loyalty, like the readers of MyCustomer.com
, would use these results as an insightful way to engage their customers and to improve interactivity within the CRM community.
RealWire Influence RatingReadership: 50,000
provides independent editorial content and community interaction for over 50,000 CRM and customer management professionals every month. By delivering practical advice and guidance, with daily news updates, blogs, expert interviews and podcasts through their website and in regular email bulletins, MyCustomer.com
has an unrivalled level of interactivity with the CRM community. MyCustomer.com's
audience of 50,000 registered CRM and customer management professionals create in excess of 100,000 page impressions per month.