Italy has been recognised by Cisco as Unified Contact Centre Enterprise Authorized Technology Provider. The ATP certification demonstrates NextiraOne's
excellence in contact centre solutions. This news would be of interest to those working in the customer contact industry, like the readers of Call Centre Clinic
, who covered the story on their website.
Call Centre Clinic
RealWire Influence RatingReadership: 23,000
The mission of CallCentreClinic.com
is to facilitate information and business exchange. This website is the heart of the initiative, providing Call Centre experts with a platform to communicate their ideas, experiences and to provide understanding to a high calibre management audience. The site also has a jobs section and suppliers directory. Call Centre Clinic
is for those working in or with call centres to help them improve business. The site receives 22,000 visits (not unique users) per month and serves 71,000 page views.