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New technologies combined with existing methods provide strongest opportunity for success in VoC and MR

Confirmit’s Community Conference (CCC) series has concluded that social media, text analytics and mobile are key drivers for development within Voice of the Customer and Market Research. Further details of the conference featured on engage customer, a news and information source to help drive business performance.


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text analytics and mobile key voc drivers
Engage Customer Ltd, previously Customer Engagement Network, deliver insights, initiatives and contacts for buyer and sellers across all media formats. They are dedicated to customer service and helping businesses improve their bottom line through more effective Customer and Employee Engagement strategies and operations.