18.03.2009FTS, a global provider of Billing, CRM and Business Control solutions for communications and content service providers, had issued a release regarding their selection as a billing provider by Nigerian company Starcomms. The release was used by ContactCenterWorld.com, a leading online resource for contact center, billing and CRM professionals. The site features news, case studies, research in addition to other resources.
ContactCenterWorld.com is a leading global support organization for the global contact center industy. It features tips, interviews, case studies and articles to aid managers. The site currently has 114182 corporate members of which 40% are at senior executive level within contact centers globally. ContactCenterWorld.com's e-newsletter - No Frontiers - has a circulation of 60,000.