announced that they have been positioned as a leader in the “Magic Quadrant for CRM Customer Service Contact Centres”. The story was covered by Destination CRM
, a site dedicated to information, products and services relating to CRM. Destination CRM
is a very relevant site for Pegasystems
to gain coverage on as they will reach a large amount of CRM professionals who may be interested in their latest announcement.
RealWire Influence RatingReadership: 55,000
is a website that aims to assist in the development of customer-centric e-business initiatives and ventures in technology, communications, finance, retail, advertising, and healthcare industries. Site features are designed to serve leaders engaged in the development of customer-centric business initiatives and ventures. 20% of readers say they are marketing management and 14% work at executive management level.