Etiya has announced it has been selected by Ooredoo Oman to implement their digital Customer Relationship Management (CRM) transformation project. The project involves upgrading Ooredoo's legacy CRM platform and provide a simpler and more enhanced digital experience for its B2C and B2B customers. Further details of the project featured on Developing Telecoms, an international telecom news portal.
Developing Telecoms is the leading independent online news portal and content syndication channel for telecoms in emerging markets. Developing Telecoms' core readership is comprised of senior telecoms executives (CxO), department heads and senior managers in operations, technical, marketing, sales, research and planning.